Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bitburg
- Working Model
- Onsite
Job Summary
In this role, you will be the direct contact for customers regarding technical inquiries, analyze system malfunctions, and assist service technicians by preparing technical reports and offers.
Job Technologies
Your role in the team
- Direct contact person for clients regarding technical questions and issues
- Technical support for field service technicians in technical inquiries (First Level Support)
- Preparation of technical reports
- Order review of service orders and derivation of measures
- Preparation of offers
- Participation in shift work
- Analysis of systematic disturbances and initiation of measures
- E-Hub Orders
- Contact Person Induction
- Participation in weekend and public holiday shifts in the SCADA area
- Monitoring & Order Preparation
- Findings processing in the Service Cockpit
- Technical Support for Deployment Planning
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Our expectations of you
Education
- Successfully completed vocational training in the field of electrical engineering with further qualification as a technician or master.
Qualifications
- Proficient in MS Office
- SAP skills are an advantage
- Teamwork and assertiveness as well as high communication skills
- Independent working style and initiative
Experience
- Several years of professional experience are an advantage
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What we offer
- entitlement to 30 days of paid vacation per year
- Onboarding with a balanced onboarding plan and comprehensive training
- Holistic commitment to occupational pension schemes
- Private occupational disability insurance at special conditions
- Operational Integration and Occupational Health Management
- Exciting and diverse activities in the green growth industry of wind energy
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Benefits
Work-Life-Integration
More net
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
ENERCON GmbH
As a pioneer in wind energy technology and a partner in the energy transition, ENERCON has specialized in the development and production as well as the sales and service of onshore wind turbines.
Description
- Founding year
- 1984
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Power Sector, Economy
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.4
Workingconditions
4.2Career Growth
3.2Engineering
2.8Culture
3.5
Technical employee, 1st level electrical support
- Location
- Bitburg
- Working Model
- Onsite
- Diversity
- Open for all genders
