Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Weißensberg
- Working Model
- Onsite
Job Summary
In this role, you serve as a contact for IT inquiries, coordinate external service providers, and handle service requests. You also analyze issues, document solutions, and actively enhance the IT landscape.
Your role in the team
- Contact person for colleagues, specialized departments, and external service providers regarding IT-related topics.
- Coordination of external service providers.
- Classification and analysis of service requests and disruptions.
- Project management.
- Documentation of the solution approach.
- Communication between the business units, the IT service provider, and the internal IT team to ensure the timely processing of reported service requests and disruptions.
- Continuous improvement of the IT landscape.
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Our expectations of you
Education
- Completed vocational training as an IT specialist (m/f/d) for system integration, in the field of computer science, business informatics, or a comparable qualification.
Qualifications
- Knowledge of IT infrastructure, hardware, and Microsoft software.
- Teamwork skills, strong communication abilities, conscientiousness, structured and independent work, as well as a pronounced service and consulting orientation.
- Willingness to work on-site to serve as a point of contact regarding IT issues for colleagues.
Experience
- Professional experience in First and Second Level Support.
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What we offer
- We promote your personal potential through targeted training.
- Benefit from our flexible working hours model.
- You can expect flat hierarchies, a collegial atmosphere, and a culture of open knowledge exchange, strengthened by joint events.
- We work where others go on vacation and support you financially with your move to our area.
- Utilize employee benefits such as JobRad, EGYM Wellpass, company pension schemes, lifelong working time accounts, asset-building benefits, as well as subsidies for commuting costs, canteen, and childcare.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
tecnotron elektronik gmbh
As an independent E²MS service provider (Electronics Engineering and Manufacturing Services), we prioritize quality, punctuality and flexibility in the development, layout and production of electronic assemblies, devices and systems.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT coordinator / system administration
- Location
- Weißensberg
- Working Model
- Onsite
- Diversity
- Open for all genders
