Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Münster (Hessen)
- Working Model
- Onsite
Job Summary
In this role, you travel around the Münsterland, perform installations and maintenance of IT systems, ensure a smooth transition for customers, and handle technical disruptions as well as escalation management.
Job Technologies
Your role in the team
- As a service technician, you primarily operate in the Münsterland region and deliver our solutions directly to the customer. On-site, you ensure a smooth start and make sure our customers are completely satisfied.
- You are responsible for the installation, configuration, and maintenance of hardware and software, as well as for inspections and servicing, ensuring the systems run smoothly before any issues arise.
- With your analytical skills and solution-oriented approach, you master disruptions, support your colleagues, and take over escalation management.
- You take a leading role in rollouts and deployments. Whether it's new software or new devices, you ensure a smooth and hassle-free transition.
- Thanks to your communication skills, you maintain close contact with our clients and document all activities clearly and comprehensibly.
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Our expectations of you
Education
- A completed apprenticeship in the IT or technical field is preferred (IT systems electronics technician, office information electronics technician, IT specialist for system integration, or similar).
Qualifications
- In addition to a process-oriented, reliable, and independent work style, you are customer- and service-oriented, enjoy dealing with business partners, and have a friendly and confident demeanor.
- You are proficient in German, both spoken and written.
- Class B driver's license is mandatory.
Experience
- You already have experience in printing, scanning, and copying solutions and are proficient in Microsoft operating systems and network technology.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
ncc guttermann GmbH
Die ncc guttermann GmbH ist ein inhabergeführtes Familienunternehmen und einer der führenden IT Dienstleister im Münsterland. Bereits seit 1997 bieten wir unseren Kunden vielfältige Lösungen aus den Bereichen IT Solutions, Business Solutions, Document Systems, Security Management und Enterprise WLAN aus einer Hand.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Service technician on-site support
- Location
- Münster (Hessen)
- Working Model
- Onsite
- Diversity
- Open for all genders
