Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you independently process support tickets, manage documentation, and assist with client and mobile device management. Additionally, you install hardware and software components and maintain technical documentation.
Your role in the team
- Independent and professional handling of tickets as well as classification and analysis of fault reports, including the documentation of encountered error situations.
- Support in the area of client management as well as in mobile device management.
- Support of user support and ensuring smooth IT operations.
- Installation and configuration of hardware and software components.
- Creation and maintenance of technical documentation.
- Participation in exciting IT projects.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or a comparable qualification.
Qualifications
- Knowledge of client and server operating systems as well as network knowledge and proficient handling of ticketing systems.
- Strong technical affinity as well as analytical thinking skills.
- Structured, solution-oriented, and meticulous working style.
Experience
- Several years of professional experience in IT user support within the Microsoft environment.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
