Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Halle
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist the Infrastructure team providing first and second-level support, resolving technical issues, preparing hardware, and documenting processes to enhance the user experience.
Your role in the team
- With your enthusiasm for technical support, you will assist the Infrastructure team in providing first and second-level support for end-users, including diagnosing and resolving software and hardware-related problems.
- Support with the preparation of the hardware for your colleagues, and provide support for all equipment, including seamless setup and configuration (On- and Offboarding).
- You will develop, write and maintain comprehensive technical documentation and procedures for an improved and streamlined user experience.
- In addition, you will provide technical training to employees and support our knowledge sharing within our innovative organization.
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Our expectations of you
Qualifications
- Enrolled student (Bachelor's or Master's degree in Technology, or an equivalent field) with a minimum availability of one year.
- A customer-oriented attitude and good communication skills with the ability to communicate/solve technical issues also for colleagues without technical knowledge.
- You are passionate about technology.
- Fluency in English and German.
Experience
- First experience with Operating Systems, Cloud Software and Hardware, as well as basic knowledge of networks and network security would be a plus!
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What we offer
- Employee discounts & other perks: Great discounts in our online shop as well with our partner companies, cool team events & company parties!
- Work-life balance: 29 vacation days plus two additional days off: December 24th and 31st, flexible working hours, up to three days of working from home per week.
- We care about your well-being: We want to support you also during difficult times. For this, we offer you and your close relatives counseling sessions with mental health professionals.
- flaconi fitness: a wide range of sports options & discounts on memberships.
- Trainee Get Together: We promote the exchange between interns, working students, and trainees at flaconi as part of our network.
- A comfortable working space with everything you need: High-end technical equipment, fruits and drinks, no dress code, and dogs are welcome in our office!
- Other perks: Great discounts in our online shop as well with our partner companies, cool team events & company parties!
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Benefits
Food & Drink
Work-Life-Integration
More net
Health, Fitness & Fun
Job Locations
This is your employer
Flaconi GmbH
Flaconi is the premium online perfume shop for German-speaking countries. We offer a huge selection of brand-name perfumes, beauty products, makeup, natural cosmetics, and professional hair care products. In addition to perfect customer service, high-quality design, and an intuitive shopping experience, our extensive product information makes shopping with Flaconi an unforgettable experience.
Description
- Company Size
- 50-249 Employees
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)Engineering
3.0Career Growth
3.4Workingconditions
3.2Culture
3.7
Working Student IT Support
- Location
- Halle
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
