Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Ratzeburg
- Working Model
- Onsite
Job Summary
In this role, you will optimize on-site IT support in clinics, install and maintain hardware, handle service requests, and assist in IT projects while continuously improving service processes.
Job Technologies
Your role in the team
- On-site management of multiple clinics within the AMEOS Group, with regular visits to the clinics.
- Independent planning of the work and coordination with the facilities and specialist departments.
- Execution of all IT work that must be carried out on-site.
- Installation and maintenance of various IT hardware (laptop, PC, printer, mobile phone, etc.).
- Contact person for handling customer orders, fault reports (ticket system), and service inquiries on-site.
- Support of the IT specialist teams in on-site troubleshooting.
- Support of IT projects with on-site work.
- Reliable documentation of all inquiries.
- Participation in the optimization of service processes.
- Ensuring quality standards.
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed training in the IT field (e.g., IT Specialist for System Integration) or professional experience in IT operations and support.
Qualifications
- Knowledge of Active Directory structure at the domain level.
- Knowledge in patching and tagging network infrastructure.
- Network knowledge (CCNA level 1) desirable.
- Independent, analytical, and meticulous working style.
- Strong service orientation as well as high flexibility to meet the demands in the IT sector.
- High sociability and excellent communication skills.
- High quality awareness and service/customer orientation.
- Strong team skills and willingness to further develop.
- Willingness to travel within a daily commuting radius.
- Valid driver's license class B is mandatory.
- Very good German language skills are mandatory.
Experience
- Experience in the Microsoft technology environment is an advantage.
- ITIL certification/experience preferred.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
AMEOS Gruppe
The AMEOS Group is a leading healthcare provider in the German-speaking world. The group's hospitals, clinics, nursing homes, and care facilities offer high-quality medical and nursing care that is economically and humanely sound.
Description
- Company Size
- 250+ Employees
- Founding year
- 2002
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
IT staff on site
- Location
- Ratzeburg
- Working Model
- Onsite
- Diversity
- Open for all genders
