Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Sachsen bei Ansbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will lead the internal IT support team, plan and coordinate daily tasks and projects, while optimizing processes to ensure reliable support for our markets and administration.
Job Technologies
Your role in the team
- Management of an internal IT support team of five members
- Planning, coordination, and prioritization of daily support and maintenance tasks
- Ensuring reliable IT support for our markets and administration
- Responsibility for incident, change, and license management in the client IT sector.
- Management and coordination of external service providers, participation in and leadership of projects.
- Close collaboration with the team as well as active support in day-to-day operations.
- Continuous optimization of support processes and service quality
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Our expectations of you
Qualifications
- Comprehensive technical understanding in the field of Client IT, Microsoft environment, end-user devices, networks, and IT infrastructure.
- Hands-on mentality
- Structured and solution-oriented working style
- Strong communication skills and confident demeanor
- Fluent German skills
Experience
- Several years of professional experience in IT support or IT service management
- Experience in the professional and disciplinary management of employees
- Experience in retail or branch environment is advantageous.
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What we offer
- 30 vacation days, flexible working hours, and the possibility to work from home.
- Shopping vouchers for our own markets
- Attractive conditions with the Urban Sports Club
- Employee discounts at many other retailers and sustainable brands
- Training opportunities: internal e-learning platform as well as seminars and further education
- centrally located: Walther-Schreiber-Platz (including S-Bahn line 1, U-Bahn line 9)
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Bio Company Gmbh
As a successful and growing Berlin trading company, we have over 55 organic supermarkets in Berlin, Brandenburg, Hamburg and Dresden. In Berlin we are the market leader in the field of natural food retail and offer our customers unique products and an incomparable shopping experience.
Description
- Company Size
- 1-49 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
Head of IT Support
- Location
- Sachsen bei Ansbach
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
