Job
In this role, you will assist logistics staff with hardware and software queries, administer devices, and manage the ticket and asset management system Matrix42 to ensure smooth IT operations.
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Job technologies
Your role in the team
- As an IT Support Logistics employee, you will assist logistics staff with hardware and software issues.
- You assign incoming tickets to the appropriate IT team.
- For logistics hardware (scanners, label printers, etc.), you will be responsible for administration, installation, and configuration.
- You also take responsibility for Mobile Device Management (MDM).
- Additionally, you are responsible for the operation and further development of the ticket and asset management system Matrix42.
Our expectations of you
Qualifications
- Knowledge in the administration of Matrix42 or a comparable system, or in mobile device management with a relevant tool (e.g., MobileIron), is desirable.
- Good German and English skills.
Experience
- Professional experience in IT support for a Microsoft environment (AD, PowerShell, GPO, Office).
- Experience working with an ITSM suite or an asset management system such as Matrix42.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
More about the recruiting agency
Vesterling Consulting GmbH is an experienced recruitment agency specializing in the recruitment of IT and engineering specialists. In addition to recruitment, it also offers tailored training and outplacement services.
- Recruiting Agency
- Onsite, Hybrid, Full Remote
- Consulting
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