Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this position, you will be responsible for customers’ IT operations, proactively maintain and automate systems, provide user support, and streamline IT processes for a more efficient operation.
Your role in the team
- Assumption of operational responsibility for our clients' IT - You proactively maintain and manage our clients' IT systems to ensure smooth and disruption-free operation.
- Automation of IT service processes (e.g., updates, patch management).
- Support of our customers' IT systems via remote maintenance and on-site at the customer's location.
- User support in IT questions via phone, email, and remote maintenance.
- Rationalization of IT services so that you can comprehensively manage more IT systems with less time expenditure.
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Our expectations of you
Education
- Deep expertise and enthusiasm for IT are more important to us than your previous education and career path.
Qualifications
- Excellent IT expertise in current technologies (Microsoft software and virtualization, monitoring software, firewalls, antivirus, etc.).
- Rationalization thinking - You simplify and automate processes that were previously time-consuming and done manually.
- Enjoyment in friendly interactions with people and the desire to help them in their daily work.
- A meticulous work approach.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
HeiTech IT Solutions
As an established company in the IT sector, HeiTech IT Solutions GmbH has been providing top-notch IT services for over 20 years, tailored to the specific needs of its clients.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Technician in Managed IT Service
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
