Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Wilhelmshaven
- Working Model
- Onsite
Job Summary
In this role, you analyze and resolve technical issues, develop IT solutions, and design fault-tolerant systems, ensuring that our clients' IT processes run smoothly.
Job Technologies
Your role in the team
- You ensure the smooth operation of IT processes at the client's site by understanding technical issues, finding solutions, and then applying them via remote support or on-site at the client's location.
- Even complex problems do not throw you off balance.
- You and your colleagues develop sustainable concepts that make our clients' IT systems fail-safe and support them in achieving their goals.
- Incident reception, incident analysis, incident resolution, and documentation in the ticket system.
- Troubleshooting (via remote access or on-site at the customer's location).
- Management and supervision of the resolution of delegated fault reports.
- Planning and conceptualization of IT solutions.
- Project management.
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Our expectations of you
Education
- Completed vocational training as an IT specialist in system integration or as an IT systems management clerk.
Qualifications
- Fascination with IT and digitalization combined with a moderate helper syndrome.
- Good knowledge of MS Windows Server, Windows Terminal Server, MS Office, Microsoft 365, DATEV Administration, IT Security, VMware.
- Class B driver's license.
- Interested in contributing to something big.
Experience
- Experience in 1st and 2nd Level Support at the User Help Desk.
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What we offer
- A modern workplace with the latest technology (Modern Workplace).
- Flexible working hours.
- Permanent opportunities for further training.
- Programs for personal development.
- Access to sports facilities and healthy nutrition.
- Participation and the freedom to shape your workplace.
- Modern leadership system with a lived corporate philosophy.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
VINTEGO GmbH
VINTEGO GmbH, based in Wilhelmshaven, is an IT system house specializing in services for tax consultants and small to medium-sized enterprises. With around 300 clients nationwide, the company offers a wide range of services from consulting and implementation to managed services and IT security. As a chamber of commerce training company, VINTEGO GmbH places great importance on training IT specialists and ensuring the high availability of IT systems.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator
- Location
- Wilhelmshaven
- Working Model
- Onsite
- Diversity
- Open for all genders
