Job
In this role, you will manage Linux systems, implement Ansible automations, and handle ITIL-based changes, while also communicating directly with customers.
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Job technologies
Your role in the team
- Management of Linux-based customer systems and the services and applications running on them.
- Adherence to ITIL/ITSM processes within our SLAs.
- Participation in the rotating on-call duty and shift system within the team.
- Further development of our Ansible-based automation (rollout, patching, provisioning).
- Use of our internal AI infrastructure for operations automation ("AI-Ops").
- Identification and elimination of repetitive manual processes.
- Independent planning and execution of changes in the ITIL environment.
- Customer communication during maintenance work and disruptions.
- Coordination with internal teams (Service Desk, Product Delivery, Change Management) and external service providers.
Our expectations of you
Education
- Successfully completed training as an IT specialist (m/f/d) for system integration or application development or a comparable qualification.
Qualifications
- Good knowledge of ITIL processes (especially: Incident, Change, Problem Management).
Experience
- Many years of professional experience in the environment of Linux operating systems as well as services running on them.
- Deep and extensive experience with operating system-level and middleware components (Apache, Tomcat, JBOSS, nginx, Exim, Postfix, MySQL/MariaDB/Galera, PostgreSQL, etc.).
- Extensive experience with one or more Linux distributions (e.g., Debian, RHEL, SLES, Ubuntu).
- Understanding of container technologies and experience with scripting languages (including Perl, Python, Bash).
- Curiosity about the use of AI and AI agents in IT operations as well as initial experience in this area are desirable.
What we offer
- Permanent employment contract and flexible working hours.
- Rest time compensation on your timesheet.
- Work at various locations possible (e.g., Nuremberg, Aschheim, Berlin) or 100% remote.
- High-quality equipment: Laptop and company mobile phone also for private use.
- Individual development and training through in-house courses and external training programs.
- Childcare allowance (per month/per child) and corporate benefits.
- Attractive company events (including travel expense reimbursement), a collegial and appreciative work environment, and a culture of informal address from day one.
- Generous subsidy for the Germany ticket.
- Health management (e.g., free in-house massages), Jobrad leasing, and company pension scheme with subsidy.
- Welcome Day, direct contact person (m/f/d) and structured onboarding phase.
- Free drinks (including soft drinks) and fresh fruit at the locations.
Benefits
Work-Life-Integration
Health, fitness & fun
Food & drink
Higher take-home pay
Topics you will work on
Job locations
About your employer
Die noris network AG bietet Unternehmen Lösungen in den Bereichen IT-Outsourcing, Cloud Services, Network & Security und Datacenter. Technologische Basis dieser Services ist eine leistungsfähige IT-Infrastruktur mit einem eigenen Hochleistungs-Backbone und mehreren Hochsicherheitsrechenzentren.
- 50-249 Employees
- Established Company
- Full Remote, Hybrid, Onsite
- Internet, IT, Telecommunication
Employer reviews
- Career growth
- 3.2
- Engineering
- 3.0
- Working conditions
- 4.0
- Team culture
- 3.5
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