Job
- Level
- Senior
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne, Bonn
- Working Model
- Onsite
Job Summary
In this role, you will lead an IT team, coordinate service provisions from external vendors, and optimize the IT budget through efficient resource management. You will also manage requirements and communicate proactively with stakeholders.
Job Technologies
Your role in the team
- Management of a team of IT specialists and fostering a productive work environment.
- Coordination of all agreed services for both internal and external service providers.
- Responsibility for the IT budget within the defined scope of duties, ensuring effective resource utilization, optimization, and cost minimization.
- Coordination of personnel deployment to fulfill the agreed IT service provisions.
- Communication within the team, with the client, and with potential external service providers or subcontractors.
- Ensuring proactive communication regarding unplanned events and escalation points to stakeholders.
- Requirements management in accordance with the agreed processes.
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Our expectations of you
Education
- Completed relevant degree or comparable qualification.
Qualifications
- Very good knowledge in IT operations management and the management of external service providers.
- Profound knowledge of ITSM processes and their implementation.
- High sense of responsibility, strong team spirit, as well as cost, quality, and service awareness.
- Fluent German skills.
Experience
- At least six years of professional experience in the specified areas of responsibility.
- Successful experience in managing complex projects as well as handling goal conflicts.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
BWI GmbH
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)Engineering
2.7Workingconditions
4.4Culture
3.7Career Growth
3.6
IT Operations Manager in Delivery Vendor Management
- Location
- Cologne, Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
