Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Sömmerda
- Working Model
- Onsite
Job Summary
In this role, you will provide technical support to customers and internal staff, train new employees, and optimize repair processes and documentation for chip-level repairs.
Job Technologies
Your role in the team
- Contact person for the customer (external) and the employees (internal) for all technical matters and questions.
- Responsibility for onboarding and training new employees.
- Planning, organizing, and conducting employee training sessions.
- Further development and optimization of testing procedures, repair processes, and workflows.
- Creation of technical documents, e.g., work instructions, test instructions.
- Support for the responsible persons in ensuring compliance with the VDE and ESD guidelines valid at CTDI.
- Participation in the execution of inventories.
- Support with project work both within and outside the client situation or cross-client.
- Close collaboration with the department managers and support for the department leadership.
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Our expectations of you
Education
- Completed technical training or a comparable qualification.
Qualifications
- High social competence and the ability to pass on, mediate, and solidify knowledge as well as skills.
- Strong customer orientation and excellent communication skills.
- A strong understanding of processes as well as initiative.
- Conscientious, reliable, and independent work ethic.
- Very good PC skills as well as good MS Office knowledge.
- Very good knowledge of German and good knowledge of English (at least Level B1).
Experience
- Several years of professional experience in repair.
- Initial experience in instructing and providing technical leadership to employees.
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What we offer
- A responsible and diverse position in a growing, globally active corporate group.
- A modern working environment as well as opportunities for professional and personal development.
- Progressive conditions such as flexible working hours – to keep professional and private goals in balance.
- A culture of appreciative leadership, flat hierarchies, and respectful collaboration.
- Comprehensive onboarding and a structured induction process with dedicated contacts.
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Benefits
Health, Fitness & Fun
Food & Drink
Job Locations
This is your employer
Ctdi Europe
CTDI Europe is a full-service provider specializing in repair, logistics, and engineering.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Technical expert chip-level repair
- Location
- Sömmerda
- Working Model
- Onsite
- Diversity
- Open for all genders
