Job
In this role, you will advise clients on IT service and process management, develop service management solutions, and be responsible for their implementation and the enhancement of existing processes.
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Your role in the team
- You advise our clients on IT Service Management and IT Process Management.
- You will become part of a team that is both technologically and organizationally up-to-date and will support your onboarding.
- You are responsible for the conception and implementation of Service Management solutions as well as the evaluation and further development of existing solutions. You are in constant communication with the team and project management.
- Documentation, assessment, and further development of Service Management and IT processes of our clients are also part of your responsibilities.
- You contribute your ideas, knowledge, and experience and work together with us and our clients to develop professional solution proposals.
- In internal and external training sessions as well as through mentoring and coaching, you will continuously develop with us.
Our expectations of you
Education
- You hold a successfully completed university degree in Computer Science / Business Informatics. Alternatively, you have comparable training or professional experience.
Qualifications
- You understand agile methodologies (e.g., Scrum, SAFe) as well as the application of IT management frameworks (e.g., ITIL, ISO 27000 series).
- You are open to innovative topics and technologies and can inspire others with your ideas and solutions.
- You enjoy working in a team and can rely on your analytical and communication skills.
- Your German language proficiency is at least C1 level, and you are able to use it successfully in your daily work.
Experience
- You have gained initial or extensive professional experience in IT Service Management and IT Process Management.
- Ideally, you already have experience with IT Service Management tools such as ServiceNow.
What we offer
- BridgingIT GmbH has been in existence since 2008 and is now part of the bridgingIT Group.
- At one of our 9 customer-oriented locations in Germany, you will be part of an independent and product-neutral technology and management consulting firm.
- Together, we implement digitization strategies for startups, SMEs, and corporations.
- Our values-based organization places great importance on human proximity, diversity, and trust.
- With us, you will find not only career and further training opportunities but also flexibility and family friendliness.
- Become part of our 700-strong family and shape your future with us.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
IT-Consulting company BridgingIT was founded in 2008 as an independent company. We provide services and focus specifically on highest quality, professionalism and innovative power. As a full service provider, we also guarantee comprehensive implementation of technical and professional requirements and build the bridge between IT and business side.
- 2008
- Digital Agency
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
Employer reviews
- Engineering
- 3.1
- Career growth
- 3.0
- Team culture
- 3.5
- Working conditions
- 4.4
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