Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Berg
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Competent communication with our customers in 1st and 2nd level support (by phone, email and remotely) using standardized procedures.
- Support and implementation of IMAC tasks (Installation, Move, Add, Change) for IT and end devices.
- Supporting our customers with installations and embedding in the existing IT structure in our data centers and, if required, on-site.
- Installation and maintenance of Microsoft products (Windows Server, Active Directory, SQL Server, Exchange Server, etc.).
- Supporting our customers with helpdesk requests from our Citrix environment.
- Support for your own software solutions.
- Maintenance and monitoring of our Internet connections, as well as the associated firewall, VPN and router systems.
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Our expectations of you
Education
- Successfully completed vocational training in the IT field, or comparable qualification.
Qualifications
- We welcome career starters or career changers.
- Enthusiasm for new technologies and agile collaboration.
- Goal-oriented, independent and solution-oriented work and enjoyment of challenges.
- Very good knowledge of German, both written and spoken (C1).
Experience
- Experience in data center operations and/or IT security and system management.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
synaforce GmbH
synaforce GmbH creates a flexible network of connectivity to tackle every challenge. We bring together customers, partners, and facilities, shaping future-proof IT strategies and data communities. This way, we form an intelligent system of uniquely data-driven technologies.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Administrator Service Desk, 1st and 2nd Level Support
- Location
- Berg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
