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Head of Claims Management - Application Development & IT Control

Job

  • Level
    Lead
  • Job Field
    IT, Project, DevOps
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Hanover
  • Working Model
    Onsite
  • Job Summary

    In this role, you oversee the application development and operation of claims-related IT systems while leading strategic projects and optimizing processes for efficiency.

    Your role in the team

    • Overall responsibility for application development, operation, and further development of damage-related IT systems.
    • Ensuring stable application operation including monitoring and compliance with defined Service Level Agreements (SLAs).
    • Management of highly complex, strategically significant, and cross-divisional programs and project portfolios.
    • Technical leadership and development of program and project teams.
    • Responsibility for project portfolio management, commissioning processes, and project management standards.
    • Systematic analysis and optimization of process efficiency and process security.
    • Development of viable solutions in unclear or dynamic conditions.

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    Our expectations of you

    Education

    • Completed degree in Economics, Business Informatics, Business Administration, or Insurance and Finance Specialist with extensive relevant experience or similar.

    Qualifications

    • High analytical competence as well as a structured, solution- and result-oriented way of working.
    • Strong communication and leadership skills, decisiveness, and a sense of responsibility.
    • Enjoyment in shaping, change, and the further development of organizations and teams.
    • Fluent German skills.

    Experience

    • Several years of professional and leadership experience in claims management, program/project management, or IT-related functions.
    • Extensive experience in the insurance sector, ideally in property and casualty insurance.

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    What we offer

    • Strategic scope for action at the interface of claims management, IT, and management.
    • Stable employer with a tradition and over 1,300 employees, more than 1.3 million customers (m/f/d), and over 3 million contracts - associated with nationwide proximity to customers (m/f/d).
    • Opportunity to actively develop structures, processes, and the damage-related system landscape.
    • Good reasons & social benefits: modern working environment, development-oriented learning landscape, flat hierarchies, and flexible working models.
    • Participation in strategic projects and change initiatives.

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    Food & Drink

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    Topics that you deal with on the job

    Job Locations

    • Location Hanover

      Niedersachsen

      Germany

    This is your employer

    Concordia Versicherungen

    Concordia Versicherungen

    The Concordia Insurance Company is a German insurance company located in Hanover. The Concordia Group offers damage / accident insurance and personal insurance for private individuals, self-employed people and businesses.

    Description

  • Founding year
    1864
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Banking, Finance, Insurance
  • Logo Concordia Versicherungen

    Head of Claims Management - Application Development & IT Control

    Location
    Hanover
    Working Model
    Onsite
    Diversity
    Open for all genders

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