Job
In this role, you are responsible for IT security services throughout their lifecycle, managing the service portfolio, ensuring quality, and guiding internal and external providers to meet contracted SLAs.
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Your role in the team
- You are responsible for IT security services end to end throughout the entire service lifecycle.
- You manage the service portfolio, including the roadmap, scope of services, and delivery model.
- You ensure quality, availability, and compliance in accordance with agreed SLAs.
- You provide technical leadership to internal and external service providers, monitor service delivery, and manage escalations.
- You will be responsible for the budget for your services, including costs, licenses, and financial viability.
Our expectations of you
Education
- Completed degree in computer science or business informatics, or an equivalent qualification, ideally with a focus on IT security.
Qualifications
- Very good knowledge of IT service management, as well as ITIL, ISO 20000 and, ideally, ISO 27001.
- In-depth understanding of modern security architectures and operating models such as Detection & Response, IAM, and Security Engineering.
Experience
- Several years of professional experience in IT security, ideally in a leadership role.
- Experience in contract and SLA management, as well as in managing external service providers.
What we offer
- Compensation in line with the IG Metall collective agreement.
- Flexible working hours.
- Permanent employment contract.
- 30 days of vacation.
- Option to work remotely.
- Christmas bonus and vacation pay.
Benefits
Work-Life-Integration
Health, fitness & fun
Higher take-home pay
Topics you will work on
Job locations
More about the recruiting agency
experts, a brand of I. K. Hofmann GmbH, is an experienced company specializing in personnel placement and leasing. It offers comprehensive services to support companies and applicants.
- Recruiting Agency
- Full Remote, Hybrid, Onsite
- Recruitment Agency
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