Job
- Level
- Experienced
- Location
- Meiningen, Halberstadt
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Salary
- 40.000 to 41.000€ gross/year
Job Summary
In this role, you will support users with technical inquiries regarding iPhones, iPads, and other devices, perform installations and support services, and manage troubleshooting tickets in a large client environment.
Job Technologies
Your role in the team
- Support for users regarding iPhones, iPads, mobile devices, as well as IT inquiries at the Techbar or service desk.
- Execution of IMAC-D activities (Install, Move, Add, Change, Delete) in the Workplace and Factory Shopfloor environment.
- Installation, refueling, and commissioning of PCs, notebooks, printers, iPhones, and other IT peripherals.
- Delivery, setup, and exchange of IT equipment in accordance with the order and ticket system.
- Execution of break & fix activities as well as processing and documentation of incident tickets.
- Remote support for users as well as general IT support in a large customer environment.
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Our expectations of you
Qualifications
- Good knowledge of IT hardware and workplace support environment (including HP, Lenovo, printers, and peripherals).
- Reliable, service-oriented, and independent work approach.
- Ability to work in a team, good spoken and written German skills, and a friendly demeanor.
- Class B driver's license (manual transmission) as well as physical resilience to carry IT equipment over 5 kg.
Experience
- Experience with handling Apple iPhone, iPad as well as iOS and solid knowledge of Windows 10 / Windows 11.
- Experience in enterprise client environments as well as working with ticketing systems such as ITSM or ServiceNow.
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What we offer
- Working at a renowned international IT service provider.
- Structured onboarding and professional work processes.
- Varied activities in onsite support.
- Attractive compensation up to €3400 and long-term prospects.
- Collegial team and modern working environment.
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Benefits
Work-Life-Integration
- 🅿️Employee Parking Space
- 🚌Excellent Traffic Connections
- 🏠Home Office
- ⏰Flexible Working Hours
- 🏖️Workation
Higher Take-Home Pay
Health, Fitness & Fun
Food & Drink
Job Locations
More about the Recruiting Agency
Orizon GmbH
Orizon GmbH is a leading company in the field of personnel services with over 90 locations in Germany and more than 6,200 employees. The company offers a variety of services, including temporary work and personnel placement.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Techniker
- Salary
- 40.000 to 41.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.26.893 to 27.447 € net/year · Tax class I
- Location
- Meiningen, Halberstadt
- Working Model
- Onsite
- Diversity
- Open for all genders
