Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hanover
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are responsible for the stable operation and strategic development of internal applications, optimizing their performance and supporting users in 2nd and 3rd level support.
Job Technologies
Your role in the team
- End-to-End responsibility for the stable operation, further development, and strategic alignment of our internal applications.
- Planning, implementation, and continuous optimization of applications in accordance with professional and technical requirements.
- Ensuring high system availability, performance, and stability, as well as proactively identifying optimization potentials.
- Analysis of requirements from the business units and translation into sustainable, scalable, and cost-effective solution concepts.
- Creation and maintenance of technical specifications, operational documentation, as well as structured process and system documentation.
- Responsibility for change, release, and incident management, including risk analysis, test coordination, approvals, and rollouts.
- Management and coordination of external service providers, software vendors, and implementation partners, as well as ensuring the agreed service quality.
- Consultation with internal stakeholders on application architecture, process improvements, interfaces, and technical developments.
- Supporting users in 2nd- and 3rd-level support as well as designing and conducting target group-specific training sessions.
- Development and maintenance of clear user manuals, training materials, and FAQs.
- Close collaboration with internal teams from the business unit, infrastructure, IT service management, and information security.
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Our expectations of you
Education
- Completed vocational training or a degree in the IT field or a comparable qualification.
Qualifications
- Excellent technical expertise in the areas of interfaces, databases (SQL), web technologies, API management, and system integration.
- Strong understanding of Change, Release, Incident, and Problem Management.
- Strong intuition for IT security, data protection, documentation, and compliance requirements.
- Ability to structure, prioritize, and translate technical requirements into viable technical solutions.
- Strong communication skills, confident stakeholder management, as well as an independent, structured, and solution-oriented way of working.
- High level of service orientation, sense of responsibility, and enjoyment in collaborating with internal clients and external partners.
Experience
- Several years of professional experience in application management, ideally in a responsible role.
- Extensive experience in supporting and developing enterprise applications within a complex IT environment.
- Experience in handling ticket, ERP, and IT service management systems; knowledge of ITIL and common project methodologies is an advantage.
- Ideally, knowledge of the ERP application pds and experience in ERP-related application management.
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What we offer
- Attractive compensation as well as comfortable framework conditions in accordance with the collective agreement for electrical trades in North Rhine-Westphalia (including tariff wages, holiday and Christmas bonuses, statutory vacation, time account, and allowances).
- A permanent position in a crisis-proof, growing company - with diverse career opportunities and flat hierarchies.
- Hybrid work concepts and modern structures for a healthy balance between work and private life.
- National and international training programs as well as targeted training through our SPIE Academy for your next career step.
- Flat hierarchies, short decision paths, and an environment where your skills are valued and your commitment is recognized from day one.
- Employee referral bonuses, a lucrative stock program, and exclusive corporate benefits.
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Benefits
Work-Life-Integration
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🏠Home Office
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
Health, Fitness & Fun
More net
- 🚙Company Car
- 🍰Employee Stock Option
- 📱Company Phone for Private Use
- 🛍Employee Discount
- 👴🏻Company Retirement Provision
- 🏝️Summer and Christmas Bonus
Food & Drink
Topics that you deal with on the job
Job Locations
This is your employer
SPIE GmbH
As the leading partner for energy infrastructure, SPIE provides comprehensive services to utilities and industry. We offer a wide range of services, from engineering and construction to operations and maintenance.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry