Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle first and second-level support, administer networks and servers, install software, and actively ensure system and IT security.
Your role in the team
- First- and Second-Level Support for employees via ticketing system, remote support, and modern communication channels.
- Administration, operation, and further development of our IT infrastructure including clients, servers, network, and virtualization.
- Installation, configuration, and maintenance of hardware and software.
- Management of physical and virtual server environments, including update management, software deployment, and monitoring.
- Analysis, prioritization, and resolution of system, client, and network issues.
- Ensuring IT security, availability, and performance.
- Documentation of processes, systems, and support cases.
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Our expectations of you
Education
- Completed vocational training or a comparable qualification in the IT, technical, or commercial sector (e.g., IT specialist (m/f/d), IT systems management).
Qualifications
- Knowledge in network administration, firewall, client/server management, and ideally virtualization.
- Interest in new technologies, IT security, and continuous professional development.
- Independent, structured, and service-oriented way of working.
- Very good knowledge of German (at least C1 level).
Experience
- Experience in IT support, helpdesk, or system administration.
- Experience with ticketing systems as well as structured incident management.
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What we offer
- Work-Life Balance, e.g., up to 30 vacation days, as well as December 24th and 31st as non-working days, flexible working hours by arrangement within the team, and hybrid work with up to 50% home office possible, a private office with state-of-the-art equipment.
- Professional development through the promotion of training opportunities in individual agreement.
- Financial additional benefits such as annual bonuses, travel allowance (public transport).
- A family-friendly corporate culture through financial participation with kindergarten subsidies and joint team outings.
- Support for your health and fitness through financial participation in corporate fitness via Wellpass or company bike leasing.
- Additional benefits such as subsidies for asset-building benefits and company pension schemes, free parking on site.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Berufsfachschulen Heimerer GmbH
Heimerer Vocational Schools GmbH is an established educational institution with nearly 40 schools in Germany, specializing in training and further education in nursing, therapy, and social services.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Education System
IT System Administrator / IT Support Specialist
- Location
- Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
