Job
- Level
- Lead
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Frankfurt, Münster (Hessen), Hanover
- Working Model
- Onsite
Job Summary
In this role, you will manage service provider control and pricing models, lead service level management processes, and analyze regulatory requirements to improve business processes.
Your role in the team
- As the central IT service provider of the Sparkassen-Finanzgruppe, it is our goal to provide the institutions at the interfaces with a professionally managed, regulation-compliant control system.
- You will become part of a team responsible for this function, covering the following topics:
- The FI reporting on service provider management by the savings banks.
- The range of services described in the product catalog, along with its control-relevant characteristics (e.g., scope of functions, service level).
- The associated pricing and quotation model of the FI.
- The management of the central platform for control with the committee 'Pricing Model, Service Provider Management, and Risks (APD)'.
- Overall responsibility for service level management and the execution of the 2nd Line of Defense (LoD), including structural and methodological development of the service level concept and service level process.
- Support for external audits (e.g., according to IDW PS 951) and contact person for audit-related questions.
- Needs-based updating of the FI's price and offer model and representation of the business unit in the internal pricing committee.
- Management and further development of the product catalog as a reflection of the service portfolio of Finanz Informatik.
- Support of the department management in the continuous optimization and successful implementation of special projects within the department.
- Analysis of complex issues in the regulatory environment (e.g., new regulatory requirements such as DORA) as a basis for the further development of business processes responsible for in this area.
- Preparation and facilitation of internal and external meetings through engagement and coordination with various stakeholder groups.
- Regular professional and substantive preparation and communication of information as a basis for senior management and advisory to the department management.
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Our expectations of you
Education
- Completed degree in Business Administration / Studies in the MINT field (Master's degree) and at least eight years of professional experience in a comparable position.
Qualifications
- Enjoyment of working in a dynamic environment and ideally already having solid knowledge in the IT sector of banks/savings banks as well as MaRisk / DORA.
- Secure communication at the executive level as well, with strong communication skills and conflict management competencies.
- Strong conceptual thinking skills combined with the ability to develop solutions and drive their coordinated implementation.
- Willingness to occasionally undertake business trips, including multi-day trips.
Experience
- Comprehensive, professional experience in Service-Level Management and IT Compliance.
- Several years of experience in successfully implementing change with a collaborative style of working that emphasizes personal responsibility, motivation, teamwork, and shared achievement.
- Experience in project execution.
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Benefits
Work-Life-Integration
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Finanz Informatik GmbH & Co. KG
Finanz Informatik is a leading IT service provider for the Sparkassen-Finanzgruppe, headquartered in Frankfurt am Main. We serve 385 savings banks, six state banks and numerous other customers from the financial sector. Our goal is to provide our customers with the best possible technological infrastructure so that they can successfully achieve their business goals.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Career Growth
3.2Culture
3.5Engineering
3.0Workingconditions
4.4
Lead Expert Service Provider Management and Pricing Model
- Location
- Frankfurt, Münster (Hessen), Hanover
- Working Model
- Onsite
- Diversity
- Open for all genders
