Technical specialist for IT operations management

New

Bundesamt für Verfassungsschutz

Job

In this role, you will shape the digital workplace through direct user contact and engage in exciting projects involving new technologies, client management, and the implementation of modern hardware and software.

Job summary

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Job technologies

Your role in the team

  • Technology is diverse. So are the opportunities to get started with us. You decide which of our five IT teams you want to join: Digital Workplace, where you’ll work directly with users on exciting projects involving new technologies; Client Management, focusing on automated installations and the selection and implementation of new hardware and software; the administration and support of telephony, collaboration and video conferencing solutions; mobile operational and mission communications; or the IT Service Desk, the single point of contact for support and advice on all users’ IT needs.

Our expectations of you

Education

  • You are a German citizen and have: a completed degree (Bachelor’s degree/FH diploma) in Computer Science, Business Informatics, Electrical Engineering, Engineering, or a comparable degree program with a focus on IT. In addition, we expect you to have IT expertise in one of the following areas: IT service management and ITIL, client management and deployment, mobile devices and MDM, VoIP, network technology and SBC. You should also be willing to travel occasionally for work and pursue professional development, enjoy working with modern hardware and software, and have a strong service orientation as well as good communication and teamwork skills. An independent, solution-oriented approach to work rounds out your profile.

What we offer

  • Meaningful work: an exciting role with social impact and relevance to current political issues.
  • Long-term collaboration, secure job, good career development opportunities through further training, diverse areas of work.
  • Balanced work and leisure, flexible working hours, individual part-time arrangements, overtime compensated with time off, and remote work generally possible.
  • Strong team & inclusive values, great team spirit, appreciative work environment, onboarding & mentoring.
  • Permanent employment in pay grade E11 under the Federal Government’s Collective Agreement on Pay (annual gross salary of €53,206 to €81,615), with the possibility of subsequent appointment as a civil servant.
  • Appointment of civil servants up to grade A 11 BBesO A, provided the career requirements are met.
  • Payment of an intelligence service allowance, a specialist allowance, and further salary increases may be possible following an individual assessment.

Benefits

Work-Life-Integration

Topics you will work on

Job locations

Map of the job locations
© OpenMapTiles, © OpenStreetMap contributors
  • Location Cologne
    Nordrhein-Westfalen, Germany
  • Location Berlin
    Germany

About your employer

The Federal Office for the Protection of the Constitution is the internal intelligence service of the Federal Republic of Germany. Its task is to ensure the security of the state and protect the democratic order. This includes combating terrorist threats, countering espionage, and preventing politically motivated violence.

Company size
250+ Employees
Company type
Established Company
Work model
Hybrid, Onsite
Industry
Public Service, Unions
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Technical specialist for IT operations management

Bundesamt für Verfassungsschutz