Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Offenburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you coordinate the deployment of the IT field service, oversee the procurement of IT components, and handle customer inquiries in 2nd-level support focusing on MDE and accessories.
Job Technologies
Your role in the team
- They plan and manage the deployment of our IT field service.
- They coordinate and organize customer orders as well as troubleshooting measures.
- You are responsible for procuring IT components, monitoring inventory levels, and creating forecasts.
- You provide support to customers in 2nd-level support (MDE and accessories).
- They handle general commercial tasks.
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Our expectations of you
Education
- You have successfully completed a commercial apprenticeship.
Qualifications
- You work in a service-, customer-, and team-oriented manner and consider integrated technologies and processes holistically.
- You are proficient in using common MS Office applications, especially Outlook and Excel.
- You impress with strong communication skills and have very good spoken and written German proficiency.
- You are eager to keep our highly available systems running. After intensive onboarding, your on-call duty will be scheduled collaboratively within the team.
Experience
- You have experience in retail and are characterized by strong organizational skills.
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What we offer
- Make your 38.5-hour workweek flexible by working remotely up to two days a week and starting your weekend on Friday afternoon.
- We invest in our employees for the long term, which is why we offer customized seminars and e-learning courses.
- Work and family in harmony, we implement a family- and life-phase-conscious personnel policy and an occupational health management.
- We offer our employees a 10% discount on their purchases, a company pension scheme, corporate benefits, as well as holiday and Christmas bonuses.
- You can expect a targeted onboarding process.
- An in-house canteen is available for your well-deserved break, along with free fruit and mineral water daily.
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Benefits
Health, Fitness & Fun
Food & Drink
Work-Life-Integration
More net
Job Locations
This is your employer
EDEKA ZENTRALE AG & Co. KG
The EDEKA headquarters in Hamburg is a strategic tool for the further development of the EDEKA network. From here, numerous impulses are sent out to realize cross-sectional goals.
Description
- Founding year
- 1907
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Trade
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.4Engineering
3.0Career Growth
3.2Culture
3.6
IT staff - Scheduling / IT procurement / MDE support
- Location
- Offenburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
