Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bremen
- Working Model
- Onsite
Job Summary
In this role, you will handle IT requests in 1st and 2nd level support, set up workstations, analyze software issues, and maintain documentation to ensure smooth IT operations.
Your role in the team
- Processing of requests in 1st and 2nd level support
- Setup and support of computer workstations and telephony as well as client software
- Error analysis and troubleshooting in hardware and software.
- Analysis, prioritization, and processing of IT tickets
- Creation and maintenance of documentation
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Our expectations of you
Education
- Completed vocational training as an IT specialist or a comparable qualification
Qualifications
- Knowledge of common hardware such as PCs or printers
- Strong communication skills and team player
- Fluent German skills are mandatory.
- Good command of English
Experience
- Initial experience in 1st and 2nd Level Support.
- Experience in Help Desk and with a ticketing system is desirable.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Bremen
- Working Model
- Onsite
- Diversity
- Open for all genders
