Job
In this role, you will install, configure, and maintain Mobile Device Management systems, analyze issues, provide second-level support for incidents, and create end-user documentation.
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Job technologies
Your role in the team
- Installation, configuration, and maintenance of mobile device management systems (Omnissa Workspace ONE)
- Administration of mobile devices in various Mobile-Device-Management environments with different security requirements
- Problem analysis, troubleshooting, and second-level support for occurring disruptions through direct contact with users, partners, and manufacturers
- Creation of end-user documentation
- Execution of test cases within the scope of work
Our expectations of you
Education
- Successfully completed studies with a focus on IT or a comparable qualification
Qualifications
- Expertise in configuring MDM systems
- Good knowledge in the field of IT security
- ITIL certification preferred
- Teamwork and customer orientation as well as initiative and analytical skills
- Fluent German skills and good (technical) English skills in spoken and written form
Experience
- At least 5 years of professional experience in network engineering, telecommunications, or application development
What we offer
- Through diverse and socially relevant tasks, we ensure the smooth IT operations and digitalization of the Bundeswehr.
- Our common goal unites us. For us, a respectful interaction and a strong team spirit are fundamental.
- We offer 30 days of annual leave, 1 traditional holiday, plus options for individual adjustments.
- Through our benefit app, you receive a monthly credit and can additionally secure tax advantages on public transport tickets.
- We enable flexibility to balance work and private life, for example through remote work or trust-based working hours.
- We support professional and personal development through tailored measures as well as free access to LinkedIn Learning.
- Our Jobrad offer allows leasing of up to 2 bicycles.
- The starting salary generally ranges between €57,800 and €74,600 gross per year. The specific amount is determined based on criteria such as qualifications, scope of responsibilities, and the requirements of the position. Justified deviations are possible on a case-by-case basis.
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Topics you will work on
Job locations
About your employer
At the IT Service Center of the Federal Government, we offer comprehensive IT services under one roof. With over 4,000 employees, we are one of the ten largest IT service providers in Germany. We are looking for authentic IT enthusiasts who share our passion and are searching for challenging IT projects to help shape Germany's future.
- 250+ Employees
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
Employer reviews
- Working conditions
- 4.4
- Team culture
- 3.5
- Career growth
- 3.6
- Engineering
- 2.7
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