Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- 43.000 to 54.000€ Gross/Year
- Location
- Frechen
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you develop and implement solutions for IT infrastructure administration, monitor endpoint management, and perform maintenance tasks and error analyses.
Job Technologies
Your role in the team
- In a complex IT infrastructure, you develop and implement solutions and ensure the administration as well as the smooth operation of IT processes.
- You are responsible for the installation, maintenance, and support of hardware and software, as well as conducting fault analysis and troubleshooting.
- Installation, maintenance, and support of hardware and software (client infrastructure - thin and fat clients) within the scope of managed service contracts and customer projects.
- Acceptance, analysis, classification, and recording of incoming inquiries and disturbances via email / ticket system or telephone on topics related to endpoint management.
- Conducting error analysis and troubleshooting, as well as taking over monitoring in endpoint management in an environment predominantly equipped with Thin Clients.
- Analysis of existing environments; preparation and execution of migration projects.
- User administration in a Microsoft Active Directory, its GPO structure, and Microsoft Fileservices.
- Creation and maintenance of concepts and documentation.
- Participation in the active further development of the existing IT landscape.
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Our expectations of you
Education
- Completed degree with a focus on information technology or a comparable qualification with relevant professional experience.
Qualifications
- Knowledge in handling Fat- and ThinClient environments.
- A high level of service and customer orientation.
- Basic knowledge in the field of network technologies.
- Car driving license.
- Basic knowledge of IT Service Management (e.g., ITIL).
- Basic knowledge in the field of database systems.
- Knowledge of the ticket system OTRS.
- Good German language skills, both written and spoken.
- Furthermore, you are communicative and a team player, work proactively, and are organized and structured.
- Getting familiar with new technologies and tasks challenges you.
- An analytical and solution-oriented mindset and approach complete your profile.
Experience
- Good practical experience with Microsoft Windows system environments.
- Experience in a multi-tenant environment.
- Experience with central antivirus solutions (workstation computers and servers).
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Benefits
Work-Life-Integration
Job Locations
This is your employer
KDVZ Kommunale Datenverarbeitungs zentrale Rhein-Erft-Rur
The Municipal Data Processing Center Rhein-Erft-Rur (KDVZ Rhein-Erft-Rur) acts as a municipal IT service provider, offering digital solutions for various cities and municipalities in the Rhein-Erft-Rur area. It contributes to efficient administration in the region.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT system administrator
- Salary
- 43.000 to 54.000€ Gross/Year
- Location
- Frechen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
