Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leipzig
- Working Model
- Onsite
Job Summary
In this role, you will manage technical support for IT workstations, conduct on-site installations, respond to inquiries via Jira, manage user rights, and document solutions clearly.
Job Technologies
Your role in the team
- You provide technical support for workstations, mobile devices, printers, and network components.
- Execution of on-site activities within the scope of assignments (Install, Move, Add, Change) in the IT environment.
- You handle inquiries through our ticket system (Jira Service Management) and document solutions clearly.
- You manage user rights and our asset management.
- You work on IT projects (e.g., exchange of infrastructure components).
- You ensure compliance with SLAs and maintain stable IT operations at the site.
- Cyclical provision of on-call duties.
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Our expectations of you
Qualifications
- You are a trained IT business specialist (m/f/d), network technician (m/f/d), IT specialist (m/f/d), IT systems sales specialist (m/f/d), or possess a similar qualification.
- Basic knowledge of Microsoft Windows, Google Workspace, and common Office applications.
- Solid knowledge of network infrastructure (firewall, switches, access points).
- Good knowledge of German; English skills are welcome. Additional languages are a plus.
- You bring strong communication skills, patience, and a service-oriented attitude.
- You enjoy working in a team but can also focus on independent work.
Experience
- Experience in IT Service Desk or a comparable role (entry-level candidates are also welcome).
- Experience with ticketing systems (e.g., Jira).
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What we offer
- After one year with the company, you'll receive a holiday and Christmas bonus.
- Every month, you'll get a €10 voucher for medimops.de - perfect for books, DVDs, CDs, and games of your choice.
- Stay stylish effortlessly! Every month, you'll receive a €5 voucher for momoxfashion.com to refresh your wardrobe with new fashion finds.
- Enjoy half a day off on your birthday - so you can relax and celebrate!
- Our location is conveniently reachable in less than 12 minutes via the S-Bahn through Leipzig Messe Bhf. (RE13, S2, S5, S5X) or by bus lines 86, 84, and 82 (stops: Messeverwaltung, Am alten Flughafen). You can also take tram line 16 to reach us.
- We provide you with fresh fruit at work to keep you healthy and fit.
- Experience an international work environment with colleagues from over 50 nations! We value each individual's uniqueness and actively promote diversity and inclusion - for an inspiring and inclusive workplace.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
More net
Food & Drink
Job Locations
This is your employer
momox GmbH
At momox, we're Germany's leading online buying and selling service. We make it easy for anyone to turn their books, movies, CDs, games, and clothes into cash. With our simple and fast selling process, you can quickly and easily get rid of your stuff and make some money in the process. So why not ditch your old things and make some extra cash? It's easy with momox.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade, Internet, IT, Telecommunication
IT Support
- Location
- Leipzig
- Working Model
- Onsite
- Diversity
- Open for all genders
