Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Leipzig
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for accepting and documenting IT issues, preparing PC workstations, managing user accounts and permissions, and performing maintenance and repair of hardware.
Job Technologies
Your role in the team
- You provide first-level support for all employees of the RWS Group (receiving, forwarding, and documenting IT issues).
- You are responsible for researching and procuring IT equipment.
- They prepare the PC workstations, install printers and other peripherals, and set up and maintain company smartphones.
- You are responsible for creating user accounts, assigning access rights and devices, as well as setting up email mailboxes, archiving, and antivirus protection.
- They participate in projects to some extent.
- You are responsible for the repair and maintenance of IT hardware and telecommunications.
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Our expectations of you
Education
- You have completed training in the IT field, preferably as an IT Specialist in System Integration. Alternatively, qualifications such as IT Specialist in Application Development, IT System Electronics Technician, Digitalization Management Clerk, or a comparable qualification are also acceptable.
Qualifications
- You have good knowledge of Microsoft Windows 11, Windows Server, Active Directory, as well as experience in supporting Office applications and VDI environments (e.g., client access, RDP infrastructure, user profiles).
- You have basic knowledge in the field of databases (e.g., SQL Server, MariaDB) and their integration into applications and services.
- solid fundamental understanding of typical web server environments (IIS, Apache) and Docker container technologies (e.g., deployment and management of container services).
- Linux systems (e.g., server and service maintenance) as well as fundamentals in Mobile Device Management (MDM) for corporate smartphones and tablets.
- Basic understanding of IT project work (e.g., small rollouts, migration measures, standardization of processes) as well as willingness to familiarize oneself with topics such as scripting, automation, or cloud services.
- They have a high standard of service and customer orientation.
- You possess a valid driver's license (Class B).
- In addition to your expertise, you are also a team player.
Experience
- You have gained initial experience in IT Support (First / Second Level, Helpdesk, Desktop Support, or similar activities) in a medium-sized or service-oriented environment.
- The following experiences are advantageous but not mandatory:
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What we offer
- A long-term collaboration is important to us, which is why you will receive a permanent employment contract.
- 30 days of vacation support your work-life balance.
- To ensure you feel welcomed in our team, we take the time to onboard you individually and thoroughly.
- We value a good working atmosphere. Therefore, we consider team events such as summer parties, Christmas celebrations, or sports events to be important.
- Stay curious and continue to develop: We actively support you in your personal and professional growth through our RWS Academy.
- With our company pension scheme, we also support you in your future.
- Is mobility important to you? We offer you the opportunity to receive a tax-free subsidy for your job ticket.
- Through RWS, you have the opportunity to lease a Jobrad. You will benefit from a comprehensive all-inclusive package.
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Benefits
Health, Fitness & Fun
Job Locations
This is your employer
RWS Gebäudeservice GmbH
RWS Gebäudeservice GmbH is an established medium-sized company specializing in the maintenance cleaning of buildings and caretaker services for over 25 years. With a focus on social institutions and public administrations, the company provides specialized services in several federal states.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Handcraft, Trade