Job
- Level
- Senior
- Location
- Unterföhring, Berlin, Dusseldorf, Eschborn
- Working Model
- Hybrid, Onsite
- Job Field
- IT, DevOps, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you ensure 24/7 availability and performance of applications, optimize processes, automate workflows, and collaborate closely with development teams to implement innovative solutions.
Job Technologies
Your role in the team
- Are you fascinated by IT at an enterprise level? Are you eager to be the guarantor for the reliable processing of our operational data? Do you want to develop our application structures further with your technical understanding and skills? Do you have an eye for innovations and trends and can transform them into new functionalities? Are you familiar with cloud environments, and are you excited about the use of AI? Our Application Management ensures that our applications are the reliable backbone of Vodafone's business processes. We operate the applications that power our customer inquiries.
- In your role as Senior Expert Application Management (m/f/d), you are responsible for the operation of our business applications.
- We are looking for an expert in the operation and further development of our Remedy-based automation and ticketing systems (e.g., TTWOS, TTT). As a communicative point of contact and team player, you will serve as the interface to all involved departments to ensure the optimal use of your system and the availability of the best solution.
- As an Expert DevSecOps (m/f/d), you ensure the continuous 24/7 availability and high performance of all platforms and applications under your responsibility. You continuously analyze and optimize the systems and establish effective monitoring.
- You coordinate and drive the independent, goal-oriented handling of tasks and resolve complex incidents. In doing so, you work closely with development units, external suppliers, and service providers.
- You contribute to the design of modern software architectures for IT systems and cloud environments, and participate in the creation of technical specifications and software requirements.
- You improve software quality through systematic error analysis in incident and problem management, conduct regular reviews with development, testing, and delivery teams, and implement secure, high-performance, and scalable software components.
- You independently conduct tests using modern, appropriate testing methods, utilizing existing concepts and procedures.
- You ensure the operational readiness of new solutions by proactively contributing operational requirements and actively supporting the feasibility and implementation phases.
- You automate workflows by analyzing and optimizing procedures and methods, continuously developing reporting, monitoring, and alarming.
- You monitor system utilization as part of capacity management and implement appropriate measures to stabilize or expand the system as needed.
- You define further development measures for platforms and infrastructure and make well-informed decisions regarding their implementation.
- You are the point of contact for all users of the applications, systems, and platforms you are responsible for, including Sales, Customer Operations, Enterprise, and Network.
- You represent the department in internal committees and with partners to coordinate and implement process changes.
- You support the maintenance and further development of the processing tools used by fulfillment and service units.
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Our expectations of you
Education
- Successfully completed studies in Computer Science, Natural Sciences, Engineering, or Business Administration or an IT-related vocational training.
Qualifications
- In-depth knowledge in the areas of: operating systems (e.g., AIX / HP-UX / Sun Solaris / Linux / Windows)
- Automation or ticketing systems (e.g., Remedy)
- Databases (e.g., Oracle/PostgreSQL) as well as in standard applications (ideally BMC ERP/CRM/Billing/Mediation)
- Solid programming skills in Python, Unix Shell scripting, Unix Command Line Tools, Java, REST.
- Proficient in SQL and advanced skills in PLSQL scripting.
- Analytical, solution-oriented, and entrepreneurial thinking and acting.
- Good knowledge of ITIL processes and their practical application.
- Familiar with DevSecOps principles.
- High customer orientation and the ability to acquire and retain clients long-term.
- Willingness to innovate and take risks.
- The ability to prepare complex issues in an audience-appropriate manner.
- High resilience and confident handling even in critical situations.
- Fluent and proficient English skills in speaking and writing (C1 according to GER).
- Fluent German skills in speaking and writing or the willingness to learn them promptly.
Experience
- At least 5-6 years of professional experience in IT, in the development or operation of complex system landscapes.
- Extensive experience in operating applications.
- Good understanding of complex IT landscapes and their interrelationships, extensive experience with CI/CD toolchains (e.g., Jenkins, GitHub Actions, Azure DevOps).
- Experience with containerization and orchestration (e.g., Docker, Kubernetes, Helm), proficient handling of cloud platforms (e.g., AWS, Azure, GCP), and "Infrastructure as Code" (e.g., Terraform, Ansible).
- Good experience with monitoring tools log analysis (e.g., Grafana, Dynatrace, Datadog).
- Experience with agile methodologies such as Scrum.
- In-depth knowledge of networking and protocols, especially TCP/IP routing, HTTP protocol, REST APIs, and experience in load balancing.
- Several years of project experience (e.g., migration projects, implementation of new software, etc.).
- Experience in intercultural communication and collaboration.
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What we offer
- This position can be filled on a full-time basis or in near-full-time part-time (at least 30 hours).
- Your strengths and experience matter. We value diversity and equal opportunities. We welcome applications from people with disabilities. And pay particular attention to them when assessing suitability.
- We are filling this position at the Düsseldorf Eschborn, Berlin, or Unterföhring location for Vodafone GmbH.
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Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Vodafone GmbH
At Vodafone Group, we connect to all of our global offices and act as a consultative body to promote consistency and excellence in the 30 countries we operate in and for the over 420 million customers we serve. We are a truly global company with a strong presence in all major markets. Our size and reach give us a unique advantage in connecting people and businesses around the world.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Workingconditions
4.4Career Growth
3.4Engineering
2.8Culture
3.6
Expert DevSecOps Process Automation
- Location
- Unterföhring, Berlin, Dusseldorf, Eschborn
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
