Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Internship / school internship
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist the Cloud & Platform Engineering team by handling IT requests, supporting onboarding processes, and overseeing technical setups for hybrid meetings, utilizing modern tools like Okta and Microsoft 365.
Job Technologies
Your role in the team
- Join us as a Working Student IT Support (all genders) in our Cloud & Platform Engineering team and help shape the future of autonomous mobility!
- You will join the Cloud & Platform Engineering team at MOIA, which connects the workforce through digital technologies and the best-in-breed workplace solutions.
- We have MDM in place, using Okta for identity management and Microsoft 365 and Slack to collaborate.
- We run everything in the cloud, avoid on-premises hardware, and we use SSO and MFA for all services wherever possible.
- This IT infrastructure provides a solid foundation for growth.
- Support day-to-day IT requests and questions in our Hamburg office.
- Assist with newbie onboarding and offboarding.
- Contribute to Digital Workspace projects.
- Monitor the IT Support queue for requests and resolve arising IT issues and questions.
- Assistance with the audio-visual setup of larger hybrid meetings and events.
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Our expectations of you
Qualifications
- You are currently enrolled in a full-time Bachelor's or Master's program.
- To support your personal development and for you to take ownership of projects and processes, you should be enrolled for at least one year.
- Familiar with troubleshooting software and hardware issues in the MacOS / Apple environment.
- Approachable, enjoys helping others with a solution-oriented attitude.
- Motivated to learn and not afraid to offer ideas and try new approaches.
- Fluent in written and spoken English (C1).
Experience
- Previous experience with at least one of our key tech areas (Okta, MacOS, Jamf, M365, Atlassian suite).
- Experience using Microsoft Teams for video conferencing and hybrid events is a plus.
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What we offer
- Competitive salary (including bonus).
- Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
- Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.).
- Budget and monthly expense allowance for home office setup.
- Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries.
- Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides.
- Subsidized fitness club membership or bike leasing.
- Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes.
- Mental health support, 1:1 sessions with external professionals and mental unload workshops.
- 30 vacation days, sabbatical, and unpaid leave option.
- Relocation support with service provider (visa, administration, etc.).
- Dog-friendly offices.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
MOIA GmbH
MOIA GmbH is a subsidiary of the Volkswagen Group with offices in Berlin and Hamburg. It offers environmentally friendly ridepooling services and works on innovative solutions for autonomous mobility. The international team focuses on AI, software, hardware, and embedded systems for urban transportation systems.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
Working Student IT Support - Cloud & Platform Engineering
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
