Logo RWE AG

ServiceNow CMDB Data & Integration Analyst

Job

  • Level
    Experienced
  • Job Field
    IT, System, Security
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Permanent employment
  • Location
    Essen
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will design and manage the CI framework for RWE, enhancing the ServiceNow CMDB to ensure transparency of configuration items and promote data-driven decision-making.

    Job Technologies

    Your role in the team

    • Responsibility for RWE's CMDB and its further development to ensure complete transparency regarding the type, ownership, and status of all Configuration Items (CIs) in RWE's infrastructure and services.
    • Design and management of the CI framework as well as the development of ServiceNow CMDB structures (tables, data flows, dependencies, CSDM, service mapping) across the entire CI lifecycle.
    • Responsibility for configuration management processes and ensuring governance across all IT and business stakeholders to maintain consistent standards, data quality, and compliance.
    • Promotion of CI transparency towards internal/external service providers; enabling data-driven decisions and improving service resilience as well as supporting cybersecurity and risk management.
    • Design and implementation of a data lake-based architecture that consolidates CMDB and other enterprise tool data into a unified, queryable platform for reporting, analytics, and automation.
    • Definition of cross-system data structures, integration patterns, and data governance standards (origin, ownership, lifecycle) for CMDB-related data.
    • Collaboration with data engineers, platform teams, and business stakeholders to implement integration and reporting requirements into robust, scalable technical solutions.

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    Our expectations of you

    Qualifications

    • Good understanding of IT infrastructure (software, hardware, network, cloud); structured, self-reliant working style with strong communication skills as well as competencies in stakeholder management.
    • Fluent in German and English, both written and spoken.
    • Knowledge of tools such as Azure Data Factory, Databricks, or Snowflake is advantageous; solid understanding of data governance principles (quality, lineage, lifecycle, and ownership).

    Experience

    • Solid ITIL knowledge and proven experience in Configuration Management.
    • Practical experience with ServiceNow CMDB/ITOM - including table design, CI relationships, data policies, and CSDM.
    • Experience in data integration (ETL/ELT, REST APIs, Data Lake/Warehouse concepts) as well as cross-system data modeling.

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    What we offer

    • At RWEST, our primary focus is on finding the right person, and we are open to flexible working models that suit both you and the team.
    • With a range of competitive benefits, we offer not only excellent development prospects and an attractive compensation package but also take care of your well-being and understand that work-life integration is essential.
    • Working in the economic hub of RWE - directly in one of Europe's largest trading halls, actively shaping the energy transition.
    • Task-oriented and hybrid working model.
    • Become part of a diverse and multicultural team in a highly dynamic and rapidly growing company.
    • State-of-the-art campus with a free fitness center, childcare, barista, and on-site restaurants.

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    Benefits

    Work-Life-Integration

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    Health, Fitness & Fun

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    • Location Essen

      Nordrhein-Westfalen

      Germany

    This is your employer

    RWE AG

    RWE AG

    RWE AG is an essential part of the European energy system, ensuring security of supply for Europe. With its three operating segments - lignite & nuclear power, European electricity generation from gas, coal, hydropower and biomass, and energy trading - it is one of the leading European energy companies.

    Description

  • Company Size
    250+ Employees
  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Power Sector, Economy
  • Logo RWE AG

    ServiceNow CMDB Data & Integration Analyst

    Location
    Essen
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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