Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Osnabrück
- Working Model
- Onsite
Job Summary
In this role, you will resolve technical issues in 1st/2nd level support and manage our Microsoft 365 applications along with the KuferSQL and DATEV software while enhancing digital work processes.
Job Technologies
Your role in the team
- 1st-/2nd-Level Support: Resolving issues/requests remotely and on-site if necessary.
- Support and development of our Office and specialized applications (administration, troubleshooting, provider/partner coordination; depending on setup, including PSTN integration).
- Microsoft 365 (focus on Office; Microsoft Teams).
- KuferSQL (software for course and participant management).
- DATEV (Financial Accounting).
- In this context, you will also support the further development of our digital work processes (e.g., communication, payment methods, feedback processes; from requirements gathering through testing to documentation).
- Device Management: procurement, rollout, inventory.
- On-/Off-Boarding.
- Interface Management: Coordination with the shareholder's IT department and management of external service providers.
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Our expectations of you
Education
- A completed vocational training in the IT sector (e.g., IT specialist in system integration) or a comparable qualification.
Qualifications
- Excellent knowledge of Microsoft Office and Microsoft Teams.
- Solid IT basics (Windows clients, permissions, network fundamentals, peripherals/media technology, basic understanding of security and patch management).
- Willingness to familiarize oneself with DATEV as well as KuferSQL (including workflow-/processor-oriented further development).
- Ability to systematically understand requirements, implement them practically, and document them clearly.
- Service orientation, communication skills, and team spirit.
- Class B driver's license.
Experience
- Relevant professional experience.
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What we offer
- A modern, digital workplace with diverse and responsible activities.
- A respectful and appreciative attitude within the team.
- An attractive compensation package, corporate pension scheme, Hansefit, bike leasing, corporate benefits, and other attractive perks.
- a permanent employment contract.
- Work during generally regulated hours (no 24/7 on-call duty).
- Workplace in Osnabrück.
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Topics that you deal with on the job
Job Locations
This is your employer
Volkshochschule Osnabrücker Land gGmbH
The Volkshochschule Osnabrücker Land gGmbH is one of the most significant providers of further education and adult education in Lower Saxony. It offers a variety of courses and educational programs in Osnabrück as well as in several external and regional locations in the Osnabrück district. Additionally, it is involved in digital transformation processes and enhances digital learning formats.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System
IT specialist/system administrator
- Location
- Osnabrück
- Working Model
- Onsite
- Diversity
- Open for all genders
