Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Nuremberg
- Working Model
- Onsite
Job Summary
In this role, you handle IT requests in 1st level support, analyze solutions for standard issues (Windows, Microsoft 365), and manage user rights in Active Directory.
Job Technologies
Your role in the team
- Acceptance, recording, and processing of IT requests (tickets) via phone, email, and ticket system.
- Initial analysis and resolution of standard IT issues (Windows, Microsoft 365, printers, network).
- User and rights management (e.g., Active Directory / Entra ID).
- Escalation of more complex issues to 2nd Level Support.
- Documentation of solutions and maintenance of the knowledge database.
- Support with IT rollouts and workplace setups.
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Our expectations of you
Qualifications
- Enrolled student (m/f/d), e.g., Computer Science, Business Informatics, or a comparable degree program.
- Basic knowledge of Windows operating systems and Microsoft 365.
- Interest in IT support and service processes.
- Structured and reliable work approach.
- Friendly, service-oriented demeanor.
- Very good knowledge of German, English skills are an advantage.
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What we offer
- Flexible working hours (approx. 15-20 hours/week), well compatible with studies.
- Practical insights into IT support and corporate IT.
- Collegial team and structured onboarding.
- Modern workplace and tools.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Nürnberger Baugruppe GmbH + Co KG
Die BRZ-Gruppe ist ein erfolgreicher Unternehmensverbund innerhalb der NÜRNBERGER BAUGRUPPE, die mit über 1.200 Mitarbeiterinnen und Mitarbeitern seit mehr als 200 Jahren das gesamte Bauspektrum abdeckt.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
Working Student - 1st Level IT Support
- Location
- Nuremberg
- Working Model
- Onsite
- Diversity
- Open for all genders
