Job
- Level
- Experienced
- Job Field
- Application
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kiel
- Working Model
- Onsite
Job Summary
In this role, you will manage the ServiceNow instance, optimize the platform, plan interfaces, manage releases, and coordinate changes in collaboration with business departments.
Job Technologies
Your role in the team
- Comprehensive support, administration, and further development of our ServiceNow instance.
- Continuous optimization of the platform in terms of stability, performance, automation, and usability.
- Planning of interfaces to internal and external systems.
- Responsibility for release and update management, planning and coordination of scheduled changes, execution of deployments & major releases.
- Communication with stakeholders.
- Change & Release Management.
- Recording & evaluation of new requirements including technical and functional feasibility assessment.
- Perception of defined tasks in Second- & Third-Level Support.
- Collaboration with specialist departments, service owners, and developers.
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Our expectations of you
Education
- Completed degree in (Business) Informatics or a comparable field of study.
Qualifications
- Technical understanding of platform architectures, interfaces, automations, and ITSM processes.
- Knowledge of scripting languages (e.g., JavaScript, Python, PowerShell) or willingness to deepen this knowledge.
- Analytical, structured, and quality-oriented way of working.
- Ability to work in a multicultural team.
- Fluent German skills as well as good English skills.
- Independent, reliable, and responsible work ethic.
Experience
- Experience in operating or managing complex software platforms, ideally ServiceNow.
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What we offer
- Vacation and Christmas bonuses, asset-building benefits.
- Subsidies for company pension schemes.
- 30 days of vacation and flexible working hours and flextime arrangements.
- Employee canteen and free employee parking.
- Partnerships with fitness studios, including Hansefit.
- Advantages of an owner-managed large company, such as short decision-making paths, independent and responsible work.
- Bike leasing with attractive conditions.
- Corporate Benefits: Employee discounts for well-known brands and providers (e.g., discounts for travel).
- Perfectly connected via Veloroute 10, with its own train station and direct highway access.
- Direct mall access with over 80 stores, a medical center, and employee discount for shopping at CITTI Markt.
- We sponsor your commute with the NAH.SH Job Ticket or Germany Ticket.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- ⏰Flexible Working Hours
- 🅿️Employee Parking Space
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
CITTI Handelsgesellschaft mbH & Co. KG
We, the CITTI Handelsgesellschaft mbH & Co. KG, are the central administration of the CITTI group of companies, a medium-sized family business with headquarters in Kiel. We include in particular the companies of the CHEFS CULINAR Group, the CITTI markets, Hanseatic Marine Services and Lieferello.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Trade
Application Manager ServiceNow
- Location
- Kiel
- Working Model
- Onsite
- Diversity
- Open for all genders
