Job
- Level
- Experienced
- Job Field
- Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Together with our development team, you will replace the existing ITSM suite with ServiceNow
- You implement the existing processes on the ServiceNow platform, such as incident, problem and change management processes
- You are responsible for the professional and technical development of the ServiceNow platform
- You create user stories, manage and prioritize the product backlog and accompany all development phases
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Our expectations of you
Education
- You have successfully completed a degree in computer science or a comparable qualification
Qualifications
- You have good process design knowledge
- You have knowledge of ITIL or other service management frameworks
- You are empathetic, have moderation skills and assertiveness
- You are a team player and highly motivated to continuously learn new things and pass on knowledge
- You have a strategic and analytical mindset coupled with a high level of goal and result orientation
- Your decision-making and conflict resolution skills as well as a high level of service and customer orientation shape your actions
Experience
- You have gained solid experience in an agile environment and ideally have a certification as a Product Owner (m/f/d)
- You have gained solid experience with ServiceNow
- You have experience in dealing with different stakeholders
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Benefits
Work-Life-Integration
More net
Job Locations
This is your employer
DEVK Deutsche Eisenbahn Versicherung Sach- und HUK-Versicherungsverein AG
Trust is the basis of our work: For more than 130 years, policyholders in Germany have been trustingly placing their everyday risks in the hands of DEVK Versicherungen. A total of around 3,300 people work in the office in our 19 regional offices and in our headquarters in Cologne. Together we are in action for our customers throughout Germany.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance