Support Engineer Digital Operations Support

Würth-Gruppe

Job

In this role, you are responsible for the technical support of our digital solutions, manage Android devices via Microsoft Intune, and work on analyzing and optimizing system issues.

Job summary

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Job technologies

Your role in the team

  • Technical support and system management: You ensure the smooth operation of our digital solutions - from software components to hardware such as RFID readers, mobile scanners, and label printers.
  • Mobile Device Management: You manage Android-based devices via Microsoft Intune and assist with rollouts, updates, and migrations.
  • Error analysis and optimization: You analyze disruptions, document support cases, and actively work on the continuous improvement of our system landscape.
  • Teamwork: You work closely with development, field service, and IT, and train users in handling digital solutions.

Our expectations of you

Education

  • Professional expertise: With a completed apprenticeship, a degree in IT or engineering, or a comparable qualification, you are exactly right!

Qualifications

  • Knowledge: Ideally, you have knowledge of Microsoft Intune, Android Enterprise, ITIL, or RFID technologies.

Experience

  • Experience: You have experience in technical support or an IT environment. Additionally, you have an interest in mobile technologies, networks, and digital systems.

What we offer

  • Flexibility: Balancing private life and work? We achieve this with flexible working hours and home office. For social engagement, you can be granted two paid days off per year. Additionally, you have 30 days of vacation.
  • Further training: We do everything to ensure you can develop and flourish individually – from comprehensive onboarding to targeted internal and external training programs, as well as a selection of over 300 e-learning courses that enable flexible learning directly at the workplace.
  • Company culture: Mutual helpfulness, a warm and respectful togetherness, as well as celebrating together at team dinners, team outings, company parties, and much more define us!
  • Benefits: Vacation/Christmas bonus, childcare allowance, company pension scheme, comprehensive health management, as well as attractive bonus programs at discounted rates (e.g., in the areas of travel, housing, fashion) emphasize that people are at the center of our focus.

Benefits

Topics you will work on

Job locations

Map of the job locations
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  • Location Bad Mergentheim
    97980 Baden-Württemberg, Germany

About your employer

The Würth Group with its over 400 companies is a globally operating business. The business areas of the Würth Group are subdivided into two parts: The companies belonging to the Würth Line and the so-called Allied Companies.

Company size
250+ Employees
Company type
Established Company
Work model
Onsite, Hybrid
Industry
Internet, IT, Telecommunication

Employer reviews

3.3Total(1 review)
Working conditions
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3.6
Engineering
x
2.8
Career growth
x
3.4
Team culture
x
3.8
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Support Engineer Digital Operations Support

Würth-Gruppe