Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Butzbach
- Working Model
- Onsite
Job Summary
In this role, you are responsible for operating and developing the IT infrastructure, optimizing network and WLAN, handling complex support cases, and planning infrastructure projects in the warehouse operations.
Job Technologies
Your role in the team
- Operation, further development, and security of the local IT infrastructure (network, WLAN, firewall).
- Analysis and sustainable resolution of disruptions and performance issues in the infrastructure environment.
- Planning and implementation of technical optimizations in warehouse operations.
- Ensuring the stability, availability, and scalability of the systems.
- Collaboration with central IT teams as well as external service providers.
- Assumption and independent handling of smaller infrastructure projects as well as partial project responsibility (e.g., network or WLAN expansions).
- Support in 1st and 2nd level support during increased ticket volume or critical incidents.
- Handling more complex support cases and providing technical assistance to the team.
- Ensuring a structured and transparent ticket processing.
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Our expectations of you
Qualifications
- Completed qualification in an IT-related field.
- Solid knowledge in traditional IT support (Windows, end devices, peripherals).
- Structured, pragmatic, and solution-oriented working style with a hands-on mentality.
- Reliability, team orientation, and confident work even in challenging operational situations.
- Clear, transparent communication and the ability to drive topics independently as well as take responsibility.
Experience
- Several years of experience in operating IT infrastructures with a focus on network and WLAN.
- Experience in operational environments (e.g., logistics/production) is an advantage.
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What we offer
- In addition to 30 vacation days per year, you can expect four weeks of paid special leave (Sabbatical) in your seventh year.
- Benefit from our cosnovAcademy with a comprehensive training program.
- You can expect a modern, stylish office, free lunch on Mondays and Fridays, and complimentary underground parking spaces.
- Company pension scheme, in-house fitness studio, job ticket, subsidy for childcare costs, and many joint events.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🍼Day Care for Kids
- ⏸Educational Leave/Sabbatical
- 🅿️Employee Parking Space
- ⏰Flexible Working Hours
More net
Food & Drink
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Cosnova Gmbh
essence ist die meistverkaufte dekorative Kosmetikmarke über alle Preissegmente in Europa und damit Europe’s No. 1. Unsere Marken wie essence, CATRICE & L.O.V bieten qualitativ hochwertige dekorative Kosmetik zu einem idealen Preis-Leistungs-Verhältnis. 90% unserer Produkte werden in Europa hergestellt.
Description
- Company Size
- 250+ Employees
- Founding year
- 2001
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods
IT Manager Service & Support
- Location
- Butzbach
- Working Model
- Onsite
- Diversity
- Open for all genders
