Job
- Level
- Experienced
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Scrum, Security
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop IT solutions based on business requirements, promote automation and AI integration, and oversee service performance and budget management while acting as a coordinator between business units and the technology department.
Job Technologies
Your role in the team
- As an IT Service Demand Manager, you will shape and govern the technology demand for Allianz Re's business applications and IT services.
- You will act as the central point of coordination between business owners, Allianz Technology, and internal governance functions, ensuring business requirements are translated into effective technology solutions and delivered according to agreed service levels.
- You will oversee service performance, manage provider relationships, support budgeting and financial planning, and drive continuous improvement across your service portfolio.
- You will:
- Review the Service Agreements and the fulfillment for the Service Agreements based on monitoring information requested from the Service Provider.
- Conduct reviews on business applications with respect to IT policies, internal /Allianz Group standards and where applicable enterprise architecture governance models.
- Follow up and apply in cases where necessary, report results to IT management.
- Manage change initiatives and complex projects as necessary acting as link between business owner and Allianz Technology.
- Ensure definition and communication of delivery scope for Core Services (well defined functional and non-functional requirements) and priority in alignment with the business owner.
- Shape and manage business demand related to AI use cases, automation initiatives, and process improvements.
- Promote the adoption of AI and automation solutions while balancing business value, risk, and compliance considerations.
- Ensure quality of service provider's deliverables.
- Contribute to IT cost planning and controlling with in-depth knowledge about own services and quantity structures.
- Pflegen Sie zuverlässige Beziehungen zu relevanten Stakeholdern und Schnittstellen.
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Our expectations of you
Education
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
Qualifications
- Starkes Verständnis der Prinzipien der Unternehmensarchitektur, des Application Lifecycle Managements und der Technologieführung.
- Interest in and exposure to AI technologies, like Machine Learning (ML), Large Language Models (LLMs), Agentic AI, AI-enabled enterprise solutions.
- Understanding of scalable, resilient, and secure enterprise architectures integrating AI into existing systems.
- Understanding of IT governance, information security, and risk management principles.
- Knowledge of regulatory frameworks such as DORA and EU AI Act or willingness to rapidly acquire expertise in these areas.
- Ability to translate regulatory and compliance requirements into practical application-level controls and governance processes.
- Ability to challenge constructively and influence stakeholders at different organizational levels.
- Business-oriented mindset with strong customer focus.
- Strong collaboration skills and ability to work effectively in international and cross-functional environments.
- Ability to operate successfully in complex, fast-paced, and evolving environments.
- Relevant certifications such as Microsoft Azure, AWS, TOGAF, ITIL.
- Fluent English (written and spoken) is required.
Experience
- 3-5+ years of experience in one or more of the following areas: IT Solution Architecture, IT Product Ownership, Technology Consulting, Software Engineering, Business Analysis.
- Experience with cloud platforms such as Microsoft Azure or AWS.
- Experience within insurance, reinsurance, financial services.
- Previous experience in insurance or asset management business functions, consulting, digital / tech is a plus.
- Experience applying ChatGPT, Generative AI, and Ethical AI solutions.
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What we offer
- Flexible and hybrid work model.
- Multinational and inclusive community.
- Great career development and learning opportunities.
- Company pension and health insurance.
- Mitarbeiteraktienkaufprogramm mit Rabatt.
- Health and well-being offerings.
- Supportive family care benefits.
- Opportunity to contribute to our sustainability programs.
- Great place to work certified.
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Benefits
Higher Take-Home Pay
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Allianz SE
Allianz is a great place to work for people who want to take initiative and grow within the company. With a strong global presence, Allianz is always looking for ways to improve and stay ahead of the competition. The company truly cares about its 85 million customers and 142,000 employees. Allianz fosters a culture of collaboration and innovation, where employees are encouraged to perform to the best of their abilities and challenge the status quo. If you're looking for an exciting and supportive work environment, Allianz is the place for you.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
Employer reviews
by devworkplaces.com
Total
(1 Review)3.5
Career Growth
3.6Workingconditions
4.0Culture
3.5Engineering
3.0
IT Service Demand Manager
- Location
- Munich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
