Job
In this role, you support customers in applying network testers and measurement technology, conduct training sessions, and analyze technical requirements from mobile communications and WLAN for solution development.
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Your role in the team
- As a Field Application Engineer, you will support our customers in selecting, implementing, and applying our network testers and measurement technology solutions.
- You support sales processes as a technical expert, conduct internal and external training sessions, and convey complex relationships in mobile communications, WLAN, and measurement technology in an understandable and practical manner.
- At the interface between clients, sales, and our technical teams, you ensure that requirements are accurately captured, suitable solutions are selected, and technical questions are reliably clarified.
- Support of sales processes as a technical expert for our network testers and measurement technology solutions.
- Advising clients on technical issues and suitable application options for our products.
- Technical assessment of customer requirements in close coordination with sales and our technical teams.
- Planning and implementation of a structured onboarding process for new clients.
- Support in the implementation, configuration, and application of our solutions in the daily work of our clients.
- Conducting practical training sessions for internal colleagues and external users.
- Analysis and resolution of technical customer issues in the areas of mobile communications, WLAN, and measurement technology - remotely and on-site as needed.
- Close coordination with sales and our technical teams to ensure quick and sustainable resolution of customer issues.
- Recording practical experiences and customer feedback as well as sharing relevant insights with the responsible internal departments.
Our expectations of you
Education
- Completed degree in Electrical Engineering, Communications Engineering, RF Engineering, or a comparable technical qualification.
Qualifications
- Understanding of radio technologies, measurement methods, and the interpretation of technical measurement results.
- Strong technical interest and willingness to immerse yourself deeply in our products and application areas.
- Enjoyment in explaining complex technical content understandably and conveying knowledge practically.
- Willingness to travel to conduct client meetings and internal and external training sessions as a trainer.
- Solution-oriented, structured, and independent way of working.
- Strong customer and service orientation as well as a confident, professional demeanor.
- Excellent German and English language skills, both written and spoken.
- Willingness to work regularly at our location in Hamburg.
Experience
- Practical experience in the RF sector, ideally with mobile communications, WLAN, or comparable measurement technology.
What we offer
- Central interface role between clients, sales, and our technical teams.
- Direct impact on the successful implementation and application of our network testers and measurement technology solutions.
- Varied activities including technical consulting, customer onboarding, training, and troubleshooting.
- Technology-driven B2B environment with sophisticated solutions for mobile communications, WLAN, IoT, energy, and industry.
- Close collaboration within a small, interdisciplinary team.
- Short decision-making paths, high degree of personal responsibility, and a pragmatic implementation culture.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
ENQT GmbH, based in Hamburg, is a dynamic company specializing in innovative solutions for mobile network measurements and quality. It serves over 500 clients in Germany and Europe with measuring devices, services, and software. As an expert in "Made in Germany" technology, it places a strong emphasis on precise network testing and digitalization projects.
- Startup
- Hybrid, Onsite
- Internet, IT, Telecommunication
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