Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wiesbaden
- Working Model
- Onsite
Job Summary
In this role, you will analyze and resolve IT issues, maintain media technology, and perform administrative tasks in a modern university environment.
Job Technologies
Your role in the team
- Independent acceptance, analysis, documentation, and resolution of fault reports or new requirements in first- and possibly second-level support.
- Ensuring the operation as well as independently maintaining the IT and media technology infrastructure used in the department, also in coordination with other departments of the university.
- Carrying out administrative tasks (backup, user rights, device and software maintenance), optimizing client management.
- Granting access rights, license management, and administration of common Office products and other in-house solutions.
- Advising users and preparing procurement of hardware and software, as well as providing support and commissioning new components, and training new users and guests.
- Pre- and post-inspection of electrical devices (DGUV V3).
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Our expectations of you
Education
- Completed technical vocational training, preferably as an IT specialist.
Qualifications
- Knowledge in incident management, user consulting, structured working methods, and solid experience in first-level support are expected.
- Basic knowledge in handling network technologies (TCP/IP, switches) as well as server or LAN/WLAN administration (Windows-AD, firewall rules, NAS, LAMP, virtualization).
- Comprehensive and always up-to-date knowledge in managing hybrid work environments.
- Reliable, independent, and structured working style, strong service orientation, team, communication, and presentation skills.
- Very good spoken and written German skills (at least C2 level) as well as good technical English skills.
- Willingness to take on tasks in related areas of activity (e.g., application development or conference and AV media technology).
- Willingness to work closely with the university's central IT department (ITMZ) in the future.
- Practical mindset with craftsmanship skills.
Experience
- Several years of professional experience with very good knowledge in the field of end-user operating systems and standard software (preferably Windows) and operational management of medium or large organizations, or initial experience with the special requirements of IT support at universities.
- Experience with additional operating systems or relevant certifications are an advantage.
- Experience in procurement within public institutions is an advantage.
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What we offer
- Permanent position in the public sector at a modernly equipped department with a workplace in a campus atmosphere.
- Space for personal development and diverse, responsible activities.
- Flexible, family-friendly working hours and the possibility of remote work.
- Value-added tasks in a diverse environment.
- Extensive and diverse training and development opportunities.
- Occupational health management, including Employee Assistance Program (EAP) and a diverse university sports program.
- Transparent salary structure, child allowance, and company pension scheme.
- Landesticket Hessen for free use of public transportation (ÖPNV).
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Job Locations
This is your employer
Hochschule RheinMain
Über 70 Studienangebote an zwei Studienorten mit einem internationalen Netzwerk – das ist die Hochschule RheinMain. Rund 14.000 Studierende lernen an den Fachbereichen Architektur und Bauingenieurwesen, Design Informatik Medien, Sozialwesen und Wiesbaden Business School in Wiesbaden sowie am Fachbereich Ingenieurwissenschaften in Rüsselsheim.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Education System
IT and Media Technology Administrator
- Location
- Wiesbaden
- Working Model
- Onsite
- Diversity
- Open for all genders
