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SAP Customer Center of Expertise Module Support Staff

New

Job

  • Level
    Experienced
  • Location
    Berlin
  • Working Model
    Onsite
  • Job Field
    BI
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 1.500 € gross/month

Job Summary

In this role, you will support SAP modules such as MM, CO, or HCM, handle inquiries, define development requirements, and oversee the implementation of new features and system adjustments.

Job Technologies

Your role in the team

  • As an Administrative Specialist in the SAP Customer Center of Expertise team, you will work on ensuring uninterrupted service delivery and create the framework for efficient and digital administrative actions.
  • You are responsible for the support and management of SAP and customer programs:
  • Application support in the MM, PSM, CO, or HCM modules through systemic development as well as handling requests from the business area related to the use of SAP.
  • Definition of content development requirements for necessary adjustments of SAP and customer programs.
  • Coordination with process owners, departments, and key users as well as external companies to identify and implement requirements and changes.
  • Support in the implementation of new SAP modules and functions, involving additional specialists, e.g., IT, security, data protection, stakeholder bodies, or departments.
  • Customization of SAP standard programs and customer extensions according to requirements through configuration and parameterization, as well as third-party software (3rd party extensions) for the SAP system.
  • Conducting tests and quality assurance measures for SAP systems.
  • Handling of incidents, including direct customer contact, for the areas of SAP Finance, Logistics, or Human Resources.
  • Creation and maintenance of documentation and manuals for SAP applications and programs.
  • We generally expect a willingness to quickly and independently familiarize oneself with new areas of expertise and tasks.

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Our expectations of you

Education

  • A completed or expected to be completed university degree (Bachelor/Dipl. FH) within the next 12 months in the fields of: Computer Science, Electrical and Information Engineering, Industrial Engineering with an engineering focus (corresponding to the aforementioned fields of study), Mathematics.

Qualifications

  • From the field of study: Physics.
  • German nationality.
  • Willingness to undergo an extended security check with security investigations (Ü3) in accordance with the Security Clearance Act (SÜG).
  • Proven good English skills in speaking and writing according to B1 level.
  • In-depth expertise in IT products from the software manufacturer SAP.
  • Extensive expertise in one or more SAP applications in the areas of finance, logistics, or human resources.
  • Expertise in operating data processing procedures for administrative systems.
  • Basic knowledge in the areas of project management, IT security, and data protection.

Experience

  • Experience with SAP systems, especially SAP S/4HANA.
  • Experience with IT service management tools and processes (e.g., ITIL).

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What we offer

  • The employment is based on the collective agreement for the public service (TVöD Bund) in pay group 10.
  • The appointment of technical and scientific civil servants (m/f/d) is possible up to pay grade A10 (upper service) if the career law prerequisites are met and after individual case review, as well as the payment of a specialist allowance currently amounting to €1500 per month.
  • Flexible working hours: Not everything always follows a standard pattern, or you have a private appointment in the morning? No problem at all. We offer attractive part-time and flexitime models for you.
  • IT Allowance: Money alone may not bring happiness, but it helps. We contribute a little extra happiness with an attractive IT allowance of up to €1,500.
  • Job Ticket: Go Green! We support you and subsidize your public transport ticket.
  • Opportunity for civil service appointment: There is a possibility of later appointment after individual case review, i.e., if the legal requirements for career progression are met and the specific criteria of the authority are fulfilled.
  • Permanent employment contract: We aim to work with you long-term and therefore offer you a secure job from the very beginning.
  • Attractive allowances: We pay a monthly special allowance for employees of the federal intelligence services. Tarif employees also receive an annual collective agreement bonus (13th month salary).

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Benefits

Higher Take-Home Pay

Work-Life-Integration

Topics You Will Work On

Job Locations

  • Location Berlin

    Germany

About Your Employer

Bundesnachrichtendienst

Bundesnachrichtendienst

With Avanade you get the best digital services, business solutions and design-oriented applications on the market. Our specialists develop an optimal solution for each customer based on the Microsoft ecosystem.

Description

  • Company Size
    250+ Employees
  • Company Type
    Established Company
  • Working Model
    Onsite
  • Industry
    Public Service, Unions, Media, Publishing

Employer reviews

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(1 Review)
2.0
  • Workingconditions

    1.8
  • Career Growth

    1.8
  • Engineering

    2.4
  • Culture

    2.0
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Logo Bundesnachrichtendienst

SAP Customer Center of Expertise Module Support Staff

Salary
from 1.500 € gross/monthEstimated net salary based on the gross salary in the job ad using tax class I.from 1.165 € net/month · Tax class I
Location
Berlin
Working Model
Onsite
Diversity
Open for all genders

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