Job
- Level
- Senior
- Job Field
- UX/UI, Product
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 5.000 to 5.500€ gross/month
- Location
- Kaiserslautern
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop innovative AI-powered products through rapid prototyping, conduct usability tests, and collaborate closely with teams to create user-friendly and inclusive solutions.
Job Technologies
Your role in the team
- Rapid prototyping, testing and refinement of new AI-powered concepts and product experiences, such as the creation and governance of AI agents, turning emerging AI capabilities into valuable solutions for real customer problems.
- Responsibility for the entire design process from initial discovery to final delivery.
- Identification of research needs and transformation of insights into intuitive, accessible, and inclusive user experiences.
- Erstellung von Wireframes, Mockups, User Flows und Prototypen unter Verwendung der passendsten Tools und Methoden.
- Facilitation of collaborative ideation and problem-solving with teammates and stakeholders.
- Ensuring consistency and efficiency through the use of the design system, including the proposal of improvements or new components when needed.
- Validation and refinement of designs through feedback gathering, usability testing, and data analysis.
- Lieferung klarer Kommunikation und umfassender Übergabedokumentation für eine nahtlose Implementierung durch Entwickler.
- Enge Zusammenarbeit mit Produktmanagern, Ingenieuren und anderen Stakeholdern, um nutzerzentrierte Lösungen zu entwickeln und Produkteergebnisse voranzutreiben.
- Beitrag zur Steigerung der UX-Reife und zur Verbesserung der Designprozesse in der gesamten Organisation.
- Continuous monitoring of emerging trends, tools, and best practices within the UX field.
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Our expectations of you
Education
- You have a bachelor's degree or vocational qualification in design, HCI, or a related field.
Qualifications
- You have shipped and measured the success of AI-powered feature from a human-centered design perspective.
- You are skilled at creating wireframes, prototypes, and design documentation using tools such as Figma and/or vibe coding.
- You can validate designs through research, usability testing, and feedback.
- You bring strong collaboration and communication skills, helping you work effectively with engineers, product managers, and other designers.
- You are proficient in English, ensuring clear communication across teams.
- You are passionate about accessibility, inclusivity, and solving complex design challenges.
- You have a proactive mindset and a drive for continuous improvement.
- Nice to have: You are fluent in German (business proficiency), enabling effective collaboration in German-speaking environments.
Experience
- You have 5+ years of professional experience in UX design (medior/senior capacity).
- You have hands-on experience designing and shipping AI-powered features or products that are used by real customers.
- You can advise other designers on best practices for designing and evaluating AI features, based on your learned experience.
- Your portfolio includes at least one shipped AI-powered product experience and clearly demonstrates your role, design decisions, learnings, and impact.
- You have experience working with or contributing to design systems.
- You are experienced in driving strategic decisions in a product triad.
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What we offer
- Unbefristeter Arbeitsvertrag und 30 Tage Jahresurlaub.
- Pleasant working atmosphere with flat hierarchies.
- Open working atmosphere in an international environment.
- Flexible working hours within a modern working environment.
- Möglichkeit, remote zu arbeiten.
- Well-founded onboarding by a buddy.
- Time for individual training opportunities to further develop your personal strengths.
- Gemeinsame Mitarbeiterevents und Teambuilding-Maßnahmen.
- Employee subsidy for gym membership.
- Company health measures such as health days or fresh fruit.
- Free drinks (coffee, tea, water).
- Gifts on special occasions, e.g., anniversary.
- Monthly tax-free payment in the form of a Mastercard.
- Möglichkeit einer Auszeit (Sabbatical).
- Quality time together (table football, table tennis table, massage chair).
- Corporate benefits.
- Urlaubsgeld.
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Benefits
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Topdesk
TOPdesk is a fast-growing provider of servicemanagement solutions with over 800 employees in 11 countries. TOPdesk's software helps organizations improve their customer service and increase efficiency.
Description
- Language
- English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication