Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- Competent communication with our customers in 2nd and 3rd level support (by phone, email and remotely) using standardized procedures.
- Planning, setup and operation of IMAC tasks (Installation, Move, Add, Change) for IT and end devices.
- Supporting our customers with installations and integration into the existing IT structure in our data centers and, if required, on-site.
- Installation and maintenance of Microsoft server products (Windows Server, SQL Server, Exchange, Internet Information Services, etc.) and the Citrix product portfolio (e.g. Virtual Apps and Desktop, Netscaler), as well as our own software solutions.
- Maintenance and monitoring of our internet connections, as well as the associated firewall, VPN and router systems.
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed vocational training in the IT sector or comparable qualification.
Qualifications
- We welcome career starters or career changers.
- Enthusiasm for new technologies and agile collaboration.
- Goal-oriented, independent and solution-oriented work and enjoyment of challenges.
- Very good written and spoken German skills (C1).
Experience
- Experience in data center operations and/or IT security and systems management.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
synaforce GmbH
synaforce GmbH creates a flexible network of connectivity to tackle every challenge. We bring together customers, partners, and facilities, shaping future-proof IT strategies and data communities. This way, we form an intelligent system of uniquely data-driven technologies.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Administrator Service Desk, 2nd & 3rd Level Support
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
