Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bremen
- Working Model
- Onsite
Job Summary
In this role, you support field staff while handling troubleshooting and resolution of hardware and software issues. You also install new systems and configure mobile devices, ensuring a smooth IT experience.
Job Technologies
Your role in the team
- Support for employees in the field service as well as interface function to internal departments
- 1st and 2nd level support for hardware (notebooks, desktop computers, iPads, iPhones, printers), software, as well as for in-house developments.
- Error analysis and troubleshooting or appropriate forwarding
- Participation in the further development of the respective IT landscape
- Installation of new hardware and software at the users' premises
- Configuration and operational support for mobile devices iPhone/iPad via the MDM system Mobileiron
- User management in Active Directory
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Our expectations of you
Education
- Completed vocational training as an IT specialist or a comparable qualification
Qualifications
- Excellent hardware and software skills
- High service and customer orientation, strong communication skills, and team ability
- Fluent German skills are mandatory
Experience
- Initial experience in the 1st and 2nd level support.
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Benefits
More net
Health, Fitness & Fun
Work-Life-Integration
Job Locations
This is your employer
FERCHAU Engineering GmbH
Description
- Company Size
- 250+ Employees
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Computer scientists / IT specialists as IT support
- Location
- Bremen
- Working Model
- Onsite
- Diversity
- Open for all genders
