Job
In this role, you will develop technical architectures for ServiceNow platforms, identify optimization potentials, and oversee their lifecycle, including migration and modernization of existing systems.
Job summary
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Job technologies
Your role in the team
- You develop technical architectures and designs, taking functionality, scalability, security, and future readiness into account, while working closely with customers and stakeholders to identify their business and technical requirements.
- You develop integration strategies to ensure seamless interaction between ServiceNow and existing systems, processes, and data flows, while continuously identifying opportunities for optimization.
- You contribute your technical expertise to the strategic development of ServiceNow platforms and their technical roadmaps, helping align technical development with business objectives.
- You oversee the entire lifecycle of ServiceNow platforms, including the modernization, migration, and replacement of existing legacy systems and processes.
- You take overarching requirements from Security, Governance, Compliance, and Identity & Access Management into account when making architectural decisions, and ensure their sustainable integration into the solutions and platform architectures you develop.
- You support development and project teams in implementing architectural designs and ensure the quality, robustness, and future-proofing of the implemented solutions through reviews and validations.
- You identify and assess technical risks, dependencies, and technical debt, and work with relevant stakeholders to develop appropriate measures to reduce them.
- You structure technical decision options, facilitate architecture decisions, and work closely with Enterprise Architecture, IT Security, Operations, Development, Product Management, and other technical stakeholders.
- You develop future-proof technical concepts and architectural standards that enable scalability, efficient resource utilization, and the long-term evolution of the ServiceNow platform.
Our expectations of you
Qualifications
- You have a comprehensive understanding of the ServiceNow platform and its various modules, such as ITSM, ITOM, CSM, ITAM, SPM, or HRSD, as well as relevant ServiceNow certifications.
- You have in-depth knowledge of software, data, and platform architectures, as well as integration patterns, including API integration using REST and SOAP and middleware technologies.
- You have expertise in security, governance, compliance, and identity and access management, and can translate the corresponding requirements into technical architecture concepts.
- You are able to identify and assess technical risks, dependencies, and technical debt, and derive appropriate solutions.
- You can analyze technical and business requirements, prepare complex architectural decisions in a structured way, and develop robust solutions together with a range of technical stakeholders.
- You have in-depth knowledge of the ITIL framework and understand how to apply it when designing efficient service management processes.
- You are familiar with agile methodologies such as Scrum, Kanban, and SAFe, and understand how Architecture, Engineering, and Product Management collaborate in agile and scaled organizations.
- You can present technical concepts clearly and understandably, and work confidently with a range of stakeholders—from development and operations to enterprise architecture and IT security, as well as product management and senior management.
- As a well-organized team player, you demonstrate a high degree of initiative, excellent communication skills, and fluent German and English.
Experience
- You have experience designing and evolving scalable, sustainable platform architectures, and understand the interplay between architecture, the technical roadmap, and the platform lifecycle.
- Ideally, you have experience with system migrations, platform modernization, and replacing legacy systems and processes.
What we offer
- Flexible working hours with flexitime arrangements, and travel time counts as working time.
- 30 days of annual leave, plus December 24 and December 31 are non-working days.
- Sabbatical of up to one year possible.
- Remote work and mobile working from other EU countries are possible.
- Attractive benefits and compensation optimization programs: company pension scheme, JobRad, public transport pass, exclusive discounts through Corporate Benefits, and much more.
- Comprehensive health and preventive care benefits: extended continued salary payments in the event of illness, occupational health services, accident insurance covering leisure-time accidents worldwide, family support services.
- Internal and external training opportunities at the NTT DATA Academy, including technical training, certification programs, soft skills training, and access to Udemy.
- A variety of corporate volunteering opportunities, diverse communities and initiatives (focused on Diversity, Equity & Inclusion, Sustainability and more), with knowledge sharing on an equal footing.
- A team-oriented company culture with plenty of scope to shape things.
Benefits
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
As the world's leading provider of IT services and global innovation partner, we combine global presence with local market expertise. Our professional IT services include consulting and system development to outsourcing.
- Established Company
- Onsite, Hybrid, Full Remote
- Internet, IT, Telecommunication
Employer reviews
3.7Total(1 review)
- Engineering
- 3.1
- Team culture
- 3.7
- Working conditions
- 4.2
- Career growth
- 4.0
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