Job
- Level
- Experienced
- Location
- Heidelberg
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 3.486 to 4.230€ gross/month
Job Summary
In this role, you will install and configure IT devices, manage user profiles, and address issues through the ticketing system. You will test electrical devices and provide support in first and second level service.
Job Technologies
Your role in the team
- Installation, configuration, and maintenance of IT end devices (PCs, notebooks, printers, scanners, media systems, etc.).
- Management of user profiles as well as industry-specific software settings.
- Operation of the baramundi software deployment solution.
- Processing of fault reports in the ticket system OTRS via remote maintenance, telephone, and/or on-site in first- and second-level support.
- Processing of workflows and applications.
- IT Hotline Service.
- Regular inspection of DGUV V4 tests on portable electrical equipment.
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Our expectations of you
Education
- Completed training as an IT specialist (w/m/d) or IT systems electronics technician (w/m/d).
Qualifications
- Knowledge of current IT devices, network technology, as well as the latest Microsoft Client operating systems and Microsoft Office products.
- DGUV V4 certification or the willingness to acquire it promptly.
- Communication skills and enjoyment in dealing with clients as well as problem-solving ability, resilience, and team spirit.
- Class B driver's license.
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What we offer
- Full-time (39 hours/week).
- Pay grade 8 TVöD (monthly earnings ranging from €3,486.40 to €4,230.97 gross, depending on professional experience).
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Landratsamt Rhein-Neckar-Kreis
The Landratsamt Rhein-Neckar-Kreis operates as a municipal authority responsible for central personnel tasks and more for the Rhein-Neckar-Kreis. It provides comprehensive services for citizens and businesses and is an important employer in the region.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Public Service, Unions
IT service technician
- Salary
- 3.486 to 4.230€ gross/monthEstimated net salary based on the gross salary in the job ad using tax class I.2.326 to 2.729 € net/month · Tax class I
- Location
- Heidelberg
- Working Model
- Onsite
- Diversity
- Open for all genders
