Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Location
- Krefeld
- Working Model
- Onsite
Job Summary
In this role, you will provide technical support for the OneStream platform, manage support tickets, execute system maintenance tasks, and manage user access according to security policies.
Job Technologies
Your role in the team
- We are looking for a OneStream Administrator to join our finance operations team and ensure the smooth, reliable running of our OneStream platform for global financial consolidation and reporting.
- Key Accountabilities
- Technical Support: Provide first-line functional and technical support to end-users, troubleshooting issues related to data loads, consolidations, and reporting.
- Incident Management: Manage and resolve support tickets within Azure DevOps and ServiceNow platforms.
- System Maintenance: Execute routine tasks including metadata updates, data loading, and calculation processes.
- Security & Governance: Manage user access requests in accordance with established security policies.
- Deployment Support: Collaborate with the Development team during monthly maintenance breaks to carry out deployments and post-release testing.
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Our expectations of you
Education
- Bachelor's degree: Computer Science, Information Technology, Management Information Systems (MIS), or a related technical field
Qualifications
- Operational Ownership: Demonstrated ability to manage SLA ownership, conduct thorough root-cause analysis, and handle complex escalations.
- Technical Proficiency: Strong understanding of OneStream security, workflows, and data management processes.
- Analytical Mindset: Excellent problem-solving skills with high attention to detail and the ability to troubleshoot business rules and data integrations.
- Communication: A customer-service oriented mindset with fluent English and the ability to work effectively with stakeholders at all levels.
Experience
- OneStream expertise: 3+ years of hands-on experience in OneStream administration or a similar CPM tool.
- Incident & Problem Management: Proven experience in enterprise incident management and problem resolution.
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What we offer
- Meaningful work: Work for a company that truly lives sustainability.
- Job location: Global market leader with long-term perspectives.
- Modern working environment: Short decision-making paths, international teams, and innovative technologies.
- Attractive compensation: Salary according to IG Metall collective agreement or above tariff, depending on qualification and experience.
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Topics that you deal with on the job
Job Locations
This is your employer
Outokumpu
Outokumpu Oyj is an internationally operating company specializing in the production of sustainable stainless steel. With production facilities in Finland, Sweden, Germany, the UK, the USA, and Mexico, the company produces hot and cold rolled coils, sheets, precision strips, tubes, as well as flanges and welding consumables, primarily made from recycled materials. Outokumpu aims for a circular economy and has significantly reduced its CO₂ footprint. The company employs approximately 8,600 people in nearly 30 countries.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Industry, Production