Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Neunkirchen, Neunkirchen
- Working Model
- Onsite
Job Summary
In this role, you assist users with inquiries and issues related to our Warehouse Management System, conduct training sessions, document processes, and prepare error analyses.
Job Technologies
Your role in the team
- Support for all users with incidents and questions related to computer-based systems, especially our Warehouse Management System.
- Effective utilization of data collection systems and efficient escalation of issues to the development team and other IT departments.
- Coordination of selected service providers.
- Conducting basic training sessions for end users in functional and operational teams.
- Support with customer integration and User Acceptance Testing.
- Participation in the creation of regular reports and analyses of errors.
- Update of the compliant system configurations and support in system administration.
- Common troubleshooting tasks.
- Training in new systems and support during the implementation of new systems.
- Creation and maintenance of documentation for all local systems and services.
- Participation in project work.
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Our expectations of you
Qualifications
- Proficient handling of various operating systems including Unix and MS Office programs.
- Fluent in German and English, both written and spoken.
- Enjoyment in exploring complex issues and facilitating solutions.
- Teamwork skills and strong communication in spoken and written form.
- Willingness to work in a multi-shift system from 08:00 to 20:00.
Experience
- Experience in IT support or a customer-oriented IT position.
- Initial experience with programming languages and/or Unix scripts.
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Benefits
More net
Job Locations
This is your employer
Movianto Deutschland GmbH
The Walden Group, founded in 1951 in Southern France and headquartered in Paris, France, owns Movianto. Offering a one-stop shop for healthcare distribution, Walden is today the European market leader for logistics and transport for pharmaceuticals.
Description
- Founding year
- 1951
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(1 Review)2.1
Workingconditions
2.4Culture
2.2Career Growth
2.0Engineering
2.0
IT Support and Help Desk Employees
- Location
- Neunkirchen, Neunkirchen
- Working Model
- Onsite
- Diversity
- Open for all genders
