Job
- Level
- Senior
- Job Field
- IT, Application, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Erfurt
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop technical architectures for ServiceNow, design integration strategies, support project teams, and ensure the quality of implemented solutions in close collaboration with stakeholders.
Job Technologies
Your role in the team
- Development of technical architectures and designs considering functionality and scalability, coupled with collaboration with clients and stakeholders to identify their business and technical requirements.
- Drafting integration strategies for seamless interaction of ServiceNow with existing systems, as well as identifying optimization potentials to enhance efficiency, user-friendliness, and performance.
- Provision of expert knowledge for the optimal utilization of the ServiceNow platform, as well as technical support for developers and project teams to ensure adherence to coding standards and best practices.
- Support of implementation teams during projects to ensure the correct execution of the architecture design as well as review of the implemented solutions for quality and compliance with business requirements.
- Conducting reviews and validations of architectures to ensure their robustness and future viability, as well as effectively communicating technical concepts to various stakeholders.
- Building and maintaining relationships with clients and internal teams to promote effective collaboration, as well as developing solutions that are scalable for future requirements and ensure optimal resource utilization.
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Our expectations of you
Qualifications
- Comprehensive understanding of various modules such as ITSM, ITOM, ITBM, and HR Service Delivery, as well as current ServiceNow certifications.
- Knowledge of software and data architecture as well as integration patterns, including API integration with REST and SOAP, and middleware technologies for designing stable and scalable solutions.
- Ability to model and analyze business processes as well as to understand and document customer requirements in order to develop targeted solutions.
- In-depth knowledge of the ITIL framework for designing efficient processes and applying best practices to improve service management.
- Ability to clearly and comprehensibly present technical concepts and to build effective relationships with stakeholders, as well as to integrate their needs into the solution architecture.
- As a structured team player (m/f/x) with a high degree of initiative, you possess strong communication skills as well as business-fluent German and English proficiency.
Experience
- Experience in leading projects and teams to implement ServiceNow solutions, as well as a commitment to mentoring and continuous learning in the field of ServiceNow and industry trends.
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What we offer
- Flexible working hours with flextime regulation and travel time are considered working hours.
- 30 days of vacation, additionally, December 24th and December 31st are non-working days.
- Sabbatical of up to one year possible.
- Remote work as well as mobile working abroad within the EU are possible.
- Attractive benefit and compensation optimization programs: company pension scheme, JobRad, job ticket, exclusive discounts via Corporate Benefits, and much more.
- Comprehensive health and wellness programs: extended continued salary payment in case of illness, company medical services, accident insurance also for leisure accidents worldwide, family support services.
- Internal and external training opportunities in the NTT DATA Academy, including technical training, certification programs, soft skills workshops, and Udemy access.
- Varied corporate volunteering opportunities, diverse communities and initiatives (covering diversity, equity, inclusion, sustainability, and more) with knowledge exchange on an equal footing.
- Team-oriented corporate culture with plenty of scope for creativity.
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Benefits
More net
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
NTT Germany AG & Co. KG
NTT Germany AG & Co. KG gehört zu NTT Ltd. NTT Ltd. ist ein führendes, weltweit tätiges IT Dienstleistungsunternehmen, das 28 Technologieunternehmen, darunter Dimension Data, NTT Communications und NTT Security, vereint. Wir arbeiten mit Unternehmen auf der ganzen Welt zusammen, um durch intelligente Technologielösungen erfolgreiche Ergebnisse zu erzielen. Intelligent bedeutet für uns datengesteuert, vernetzt, digital und sicher.
Description
- Founding year
- 1983
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
ServiceNow Senior Solution Architect
- Location
- Erfurt
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
