Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Schorndorf
- Working Model
- Onsite
Job Summary
In this job, you support workshops and distribution partners in Northern Germany by providing technical training, on-site assistance, and product presentations while collecting market insights and maintaining CRM data.
Job Technologies
Your role in the team
- As a Technical Field Support Representative for Northern Germany, you will provide professional technical support to workshops and distribution partners across the Northern Germany region (including Schleswig-Holstein, Hamburg, Mecklenburg-Western Pomerania, Lower Saxony, etc.).
- Führen Sie regelmäßig Vor-Ort-Besuche durch, um unsere Produkte und Dienstleistungen zu präsentieren.
- Planen und Durchführung technischer Schulungen, Werksführungen und Produktpräsentationen.
- Provide on-site technical support, including troubleshooting and the assessment of customer complaints and warranty claims.
- Support the Sales team at customer events, trade fairs, and technical formats such as MAHLE Techtalks.
- Develop and continuously improve technical training and information materials.
- Systematisch alle Aktivitäten im CRM-System dokumentieren.
- Collect and share market and competitor intelligence, as well as customer feedback.
- Build and maintain long-term relationships with workshops, wholesalers, and educational institutions.
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Our expectations of you
Qualifications
- Successfully completed a technical vocational qualification, ideally as a Master Automotive Mechatronics Technician or an equivalent qualification.
- Starkes technisches Wissen, vorzugsweise im Bereich des Automotive Aftermarket.
- Excellent presentation and communication skills in both German and English.
- High customer focus, ability to work independently, and a confident professional demeanor.
- Good IT skills, particularly in CRM systems and Microsoft Office.
- Valid Class B driving license and willingness to travel extensively (approximately 4 days per week).
- Residence in Northern Germany is preferred, or willingness to relocate to the region.
Experience
- Several years of experience in the automotive industry, ideally in a technical field service role.
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Mahle GmbH
Die Mahle GmbH ist ein Automobilzulieferer mit Sitz in Stuttgart. Mahle ist einer der 20 größten Automobilzulieferer der Welt und Entwicklungspartner der Automobil- und Motorenindustrie.
Description
- Founding Year
- 1920
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier
Employer reviews
by devworkplaces.com
Total
(1 Review)3.4
Culture
3.7Engineering
3.2Career Growth
3.2Workingconditions
3.7
Technical Field Support
- Location
- Schorndorf
- Working Model
- Onsite
- Diversity
- Open for all genders
